RMA (Rand Mutual Assurance) Contact Centre Agent Learnership 2024: Offering X4 Positions for Grade 12 Registrants

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Introducing the Rand Mutual Assurance (RMA) Contact Centre Agent Learnership 2024

Put your foot in the door with the RMA (Rand Mutual Assurance) Contact Centre Agent Learnership 2024. Profiling four opportunities for Grade 12 registrants, this programme provides a unique employment and educational pathway for determined applicants who want to thrive in their careers.

About RMA (Rand Mutual Assurance)

Operating under both short-, and long-term insurance licenses, granted by the Financial Services Board (FSB), RMA is a non-profit mutual assurance establishment with a focus on the receipt, adjudication, and administration of workers’ compensation claims. RMA offers a broad selection of administrative support that goes beyond their main functions to meet their stakeholder’s diverse requirements.

Exciting Rand Mutual Assurance (RMA) Contact Centre Agent Learnership 2024

RMA is providing four training opportunities for individuals passionate about upskilling in the field of Contact Centre Agent. The learnership is conducted in Parktown, Johannesburg, providing a feasible and accessible learning environment.

This extensive, full-scale programme runs for 12 months, commencing in January 2024. Over this period, learners are given the opportunity to gain essential skills, unique insights, and hands-on experience. The programme is working towards enabling participants to make valued contributions in their future professional capacities. Look out for the Reference Number: RM-437 while applying for this programme.

Understand the Eligibility Criteria

In order to apply for the RMA Contact Centre Agent Learnership 2024, certain eligibility criteria must be met. Below is a comprehensive list of prerequisites that applicants need to fulfil.

  • Completed Grade 12.
  • Capability to practice learned Knowledge, Skills, and Competencies.
  • Aptitude to foster customer loyalty via interactions.
  • Active contribution to team success.
  • High efficiency in work management, especially time management.
  • High-stress tolerance in challenging situations.
  • Willingness to learn and grow
  • Characteristics of a team player.
Also Read  Signature Cosmetics and Fragrances Job Vacancy as Receptionist 2023: Looking for Applicants with Grade 12 Qualification

Application Instructions

Applicants can apply online at the official website of RMA. For optimal performance, Google Chrome is the suggested browser to access the application form.

All sections of the application form should be filled out accurately. Candidates need to ensure the provided information reflects their current circumstances. For example, submitting false information could jeopardize the applicant’s chances of acceptance.

Documents such as an updated CV, recent photograph, and a copy of the ID or Passport document are to be uploaded in the application form. Only applications submitted through the official website will be considered.

Finally, applications must be submitted before the closing date, which is the 28th of November 2023. To be considered, applications must reach the selection committee before the specified closing date—late entries will not be accepted.


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