IT Helpdesk Clerk Vacancy at Gauteng Department of Health

IT Helpdesk Clerk Opportunity at Gauteng Department of Health

Are you seeking a new challenge in the Information Technology (IT) sector? Here’s your chance to be part of a dynamic IT team serving the Gauteng Department of Health. They are currently seeking applications for the position of an IT Helpdesk Clerk. The deadline for application submission is 21 December 2023.

Job Details

Financial Package

The remuneration package ranges from R202 233.00 to R235 611.00 annually. For any queries, please contact Mr. AP Mugadi on 011 247 3344 / 3300.

Job Requirements

The prospective candidate must have a Grade 12 or equivalent qualification, a National Diploma in Information Technology, and at least one year of IT experience in public sector support encompassing Desktop, LAN, and WAN. Being A+, N+ Certificate and MCSA or MCSE certified would be a distinct advantage.

Job Duties

As an IT Helpdesk Clerk, your responsibilities will include receiving and assessing faults, providing first-line support, following up on user statuses, resolving helpdesk issues, and maintaining an effective filling system for audit trails and incident reports. You will also assist users on accessing the internet and setting up virtual meetings. Troubleshooting local and network print device problems, as well as mapping of network drives, will also be part of your duty.

How to Apply?

All applications should be submitted strictly online at the e-Recruitment portal found here. Please note that hand-delivered, faxed or emailed applications will not be accepted. For assistance with online applications, send queries to [email protected]. Click here to apply online.

Please ensure that your application is accompanied by a fully completed and signed new Z83 application form which is obtainable from any Public Service Department or on the internet at here, along with an up-to-date comprehensive Curriculum Vitae (CV). Ensure that your employment history reflects complete calendar dates (e.g., 01 April 2017) on the CV.