Ann Swann Personnel is proudly offering an exciting opportunity for individuals keen on developing their skills and knowledge within the Contact Centre sector through their unique Contact Centre Learnership Programme for 2024. This exciting program offers an NQF Level 3 qualification upon successful completion. To participate, make sure you meet the criteria given below and submit your application before the deadline of 28 December 2023.
Know More About Ann Swann Personnel
As a renowned and trusted staffing and recruitment agency, Ann Swann Personnel has successfully bridged the gap between employers and qualified candidates spanning across various industries. We focus on delivering tailored recruitment solutions, keeping in mind the unique requirements of our clients and candidates. We have managed to carve a niche in the vast realm of human resources through our commitment to integrity, professionalism, and personalized service. All this, backed by our industry expertise, makes us a reliable recruitment partner.
Details of Ann Swann Personnel Contact Centre Learnership 2024
This unique 12-month Contact Centre Learnership NQF Level 3 programme is especially designed for individuals with disabilities, thus presenting them with a chance to acquire crucial skills and gain hands-on experience. Successful candidates should have completed Matric with a major in Mathematics or Mathematics Literacy and be residents of the Johannesburg or Pretoria Region. This initiative is aimed at creating an inclusive learning environment and providing individuals with disabilities the opportunity to excel and leave a significant impact on the contact centre industry.
| Key Duties |
|---|
| Participation in the 12-month learnership program |
| Completion of necessary assessments and assignments within deadlines |
| Engagement in practical and theoretical training sessions |
| Collaboration with learners and trainers for enhanced learning |
| Dedication to learning new skills pertaining to a contact centre environment |
| Undergoing a comprehensive training curriculum on contact centre operations |
| Regular assessments and feedback sessions to monitor progress |
The Ann Swann Personnel Contact Centre Learnership reference number for application purposes is JHB001762.
Eligibility Criteria
Before you apply, it’s critical to review the prerequisites for the programme as your application will be evaluated against these criteria. Here are some of the key requirements:
- Completed Matric (Grade 12) with proficiency in Mathematics or Mathematics Literacy
- Have a relevant tertiary qualification
- Individuals with disabilities are especially encouraged to apply
- Strong communication skills (both verbal and written)
- Teamwork-centric approach to contribute to a positive learning environment
- Basic computer literacy
- Punctuality and reliability
Related Article: Z83 application form
Application Guidelines
To apply for the Ann Swann Personnel Contact Centre Learnership 2024, you can submit your application online at:
Gauteng, Randburg (Closing date: 28 December 2023).
Kindly ensure to provide accurate and current details while filling in the application. Include a copy of your most recent CV containing detailed information about your qualifications, skills profile, and job histories (if applicable), along with your application.
Please note that by submitting your application, you are consenting us to use your personal information for registration purposes. Your applications will be screened, and additional identity verification methods may be used during this process.
Important Dates
The Ann Swann Personnel Contact Centre Learnership applications must be submitted by 28 December 2023. It is advisable to submit your applications at your earliest as any submissions received post the closing date will be deemed disqualified.
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