TIH (Telesure Investment Holdings) Short Term Insurance Learnership 2024: Looking for Applicants with Matric/Grade 12 Qualification

Telesure Investment Holdings (TIH) is well-known as a titan of the South African financial terrain, home to some of the country’s leading financial service providers. As part of their vast portfolio, they cater for both long-term and short-term insurers, health insurance, and a comparison platform specific to insurance and personal finance. The organization’s journey began on the first of June, 1985, which marked the arrival of Auto & General Insurance onto the South African market. Since those early days, they have morphed into a network of affiliates, featuring some of the most prestigious and recognisable brands in South Africa. Through their innovative and customer-focused approaches, these brands have shaped more effective ways to imbue their unique clientele with a profound sense of security and assurance.

The Mission of Telesure Investment Holdings (TIH)

At the heart of Telesure Investment Holdings lies a mission to instil peace of mind in people’s lives. The organization is committed to protecting what matters most to individuals, whether that be their belongings, their loved ones, or their life dreams and aspirations. They are trailblazers in the industry, constantly driving towards excellence and customer-centric innovation within the financial services sphere. Collaboration is at the core of their modus operandi, with their cohesive team of creative thinkers and proactive doers continually pushing the boundaries of what’s possible. It’s noteworthy that TIH is a subsidiary of BHL (SA) Holdings Limited.

About the TIH (Telesure Investment Holdings) Short Term Insurance Learnership 2024

The TIH (Telesure Investment Holdings) is unveiling a learnership opportunity targeting individuals eager to expand their capabilities and skills within the realm of Short Term Insurance. This 12-month Customer Care learnership, conducted within the Contact Centre, offers participants an immersive understanding of the customer journey across the Auto & General, First For Women, and Dial Direct brands. Through this learnership, individuals will receive specialized training in Customer Care and Claims Capturing, deepening their understanding of these vital sectors.

This program is exquisitely tailored to equip learners with the necessary skills, insights, and practical experience pertinent for effectively assisting clients within various departments, such as Customer Care, Claims Capturing, and Retentions. Participating individuals will cultivate an in-depth understanding of each customer’s unique needs. This will allow them to develop customer-centric strategies, ensuring high levels of customer satisfaction. This will entail honing effective communication and active listening skills to decipher customer needs and address any potential areas of confusion.

Skills Learners will Gain

• Identifying suitable products or services matching the customer’s stated needs.
• Efficient time and attendance management.
• Skills to schedule follow-up actions and input relevant information into the customer relationship management system.
• Understanding of the organization’s policies, procedures, regulations, and codes of conduct.

For application purposes, please kindly note the TIH (Telesure Investment Holdings) Short Term Insurance Learnership 2024’s Reference Number: Learnership STI

Eligibility Criteria

Before submitting your application for this learnership opportunity, it’s important to check the following eligibility criteria. These requirements will help to ascertain your suitability for the role.

To apply, visit the official application page of the TIH (Telesure Investment Holdings) Short Term Insurance Learnership 2024.

Application is available as long as the posting is not deleted from the official website. Make sure to register and express your interest promptly to improve the efficiency of the approval process.