SACAP
Job Details
Department
other
Minimum experience
Associate
Company primary industry
Marketing and Advertising
Job functional area
Marketing
Job Description
SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.SACAP is looking for a Social Media Coordinator based at Head Office. The Social Media Coordinator will act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement to build brand presence and trust, both online and in-person.The candidate will be required to perform various functions that would include:Facilitate day-to-day content scheduling and posting.Engage, interact and respond to messages, comments and posts on all active online platforms in a professional and timely manner maintaining the brand tone and presence.Manage, monitor and liaise with all internal departments when feedback or reviews arise for timely resolution.Contribute to digital and marketing strategies to align with business and brand goals.Contribute to the conceptualisation and development of digital content to effectively communicate the brand message.Assist in other marketing and institutional activities such as online and in-person events.Report on digital performance, while maintaining awareness of best community practices and standards with recommendations to implement.Assisting with any other reasonable tasks within the Marketing Team. QUALIFICATIONS AND EXPERIENCE:2-3 years’ experience as a community coordinator, social media coordinator or related industry experienceStrong command of written & spoken EnglishDigital marketing acumenUnderstanding of the social media and online landscapeAt least 1 year of proven customer service experience and understanding of product offeringKnowledge of additional South African languages is advantageousPERSONAL ATTRIBUTES:Personable, presentable and articulate.Understanding and able to navigate through difficult conversations.Multi-tasking and time management skills.Deadline driven with the ability to prioritise tasks.Agile thinking in an ever-changing environment.Problem-solving skills.Committed collaborative team player.Positive attitude and responsible.Creative by nature.Innovative, tech savvy and pro-active.Organised and detail orientated.This role reports directly to the Content Manager and will work closely and collaboratively with the broader Marketing team.Operating Hours:This is a full-time position operating from Mondays to Fridays*Monday – Thursday: 08:30 – 17:00Friday: 08:30 – 16:00*Note that you will be required to administer various student support webinars during the evenings, and/or attend Open Days from time to time, and therefore flexible hours do apply. Application Process:Kindly submit your Curriculum Vitae and a copy of your Identity Document via the SACAP Careers Portal by 10 May 2024.*This role will require the candidate to work flexible hours due to operational requirements.
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