Cape Union Mart International
Job Details
Division
Cape Union Mart
Business Unit
Stores Central
Minimum experience
Associate
Company primary industry
Retail
Job functional area
Sales
Job Description
Duties and Responsibilities: Exceed customer expectations by practicing customer selling techniques.Adhere to stock loss controls in store.Ensure individual targets are met consistently.Ability to maximise and drive sales by identifying opportunities to increase turnover.Maintain housekeeping, uphold our visual merchandising standards to optimise sales.Create an inspiring environment. Have fun.Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.Ensure all out going stock/ items/ scripts are scanned and paid for.Process all loyalty cards including those of accelerated partners.Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.Report customer compliments and complaints to management.Attend to all customer stock queries and ensure that they dealt with and resolved. Behavioural Requirements: Honesty in dealing with cash and finances.Building & maintaining relationshipsInnovation & change managementThinking adaptabilityTaking ownershipProblem solvingTrustworthy and honestTime managementExceptional customer service Minimum Requirement. Essential:Matric or EquivalentUp to 6 months retail experience Special conditions of employment: Clear Credit and Criminal recordWilling and able to work retail hours.South African citizenAdvantageous: 1 year work experience within retail.Microsoft – Computer ProficiencyAbility to communicate effectively.Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
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