The Department of Home Affairs
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What we do
The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:
Civic Service:
Maintaining the National Population Register (NPR)
Managing the birth, mar…
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Mobile Officer : North West (10x)
Job Type Full Time
Qualification Higher National Certificate , National Certificate
Experience 1 year
Location North West
City Potchefstroom
Job Field Administration / Secretarial 
Salary Range R300,000 – R400,000/month
Location & Reference:
North West: Medium Office: Wolmaransstad Ref No: HRMC 7/24/1cb (X1 Post)
North West: PSP: Ventersdorp Ref No: HRMC 7/24/1cc (X1 Post)
North West: Medium Office: Vryburg Ref No: HRMC 7/24/1cd (X1 Post)
North West: Medium Office: Taung Ref No: HRMC 7/24/1ce (X1 Post)
North West: Medium Office: Madikwe Ref No: HRMC 7/24/1cf (X1 Post)
North West: Large Office: Swartruggens Ref No: HRMC 7/24/1cg (X1 Post)
North West: Medium Office: Makapanstad Ref No: HRMC 7/24/1ch (X1 Post)
North West: Medium Office: Lichtenburg Ref No: HRMC 7/24/1ci (X1 Post)
North West: Medium Office: Atamelang Ref No: HRMC 7/24/1cj (X1 Post)
North West: Medium Office: Zeerust Ref No: HRMC 7/24/1ck (X1 Post)
REQUIREMENTS :
An undergraduate qualification in Public Administration / Public Management / Operations / Human Resources / Business Management at an NQF Level 6 as recognised by SAQA
One (1) year clerical experience will be an added advantage
Experience in client and customer service environment will be an added advantage
Sound knowledge of the Batho Pele Principles
A valid driver’s licence (Code 10) and a valid Public Driver Permit (PDP)
Basic knowledge of Public Service Regulations
Basic knowledge of the Departmental Legislation and Prescripts (Civic Services)
Basic knowledge of Human Resource Regulatory Framework Knowledge of Civic Services Operations
Basic knowledge of Civic Services Prescripts.
Required skills and competencies:
Communication and sound interpersonal skills
Time management
Problem solving skills
Planning and organizing
Supervisory skills
Basic Report writing skills
Basic Computer literacy
Extensive travelling is required.
DUTIES :
The successful candidate will be responsible for the following specific tasks:
Supervise and administer the daily operations of Civic Services functions within the Mobile Offices, Identity Document, Birth, Marriage and Death (BMD) and Passport application processes
Supervise and monitor operations in different service points
Management of queues for clients visiting the office and daily operation of the office
Ensure that the Mobile Office is properly maintained and examined to render services
Perform daily trips and post-trip vehicle
inspections and ensure that the Mobile Unit is in the best safety condition at all times
Implement effective risk and compliance in line with the relevant practices
Facilitate the provision of client services to service points
Operate the specialised equipment in the front and back office as required
Drive the mobile unit to the required service point and ensure that the mobile unit is set up at the required location at the scheduled time ‘
Ensure that clients embark and disembark (i.e. disabled clients) the mobile units where required
Maintain relationship with various internal and external stakeholders
Comply with relevant Civic Services frameworks
Supervision of resources (human and physical) within the unit.
Method of Application
APPLICATIONS :
Applications must be sent to the correct DHA address specified at the below; OR
Submitted on the following the link: https://[email protected]. Search opportunity name per Province and town, e.g. mobile officer or civic services clerk. Applicants who do not have access to the internet may submit their applications to the nearest Regional Offices of the Department of Employment and Labour (Labour Centres); Enquiry related to the system: [email protected] and enquiries related to the work opportunities: [email protected] (082 886 9627) and [email protected] (076 983 8905) as well as Call Centre for system enquiries 086 010 1018.
ENQUIRIES :
Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Free State: Mr C Mgwadleka, Tel No: (051) 410 3912
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Limpopo: Mr J Kgole, Tel No: (015) 287 2802
Mpumalanga: Ms N Dlangisa, Tel No: (013) 752 2504
Northern Cape: Ms S Botha, Tel No: (053) 807 6700
North West: Ms M Seleke, Tel No: (018) 397 9904
Western Cape: Mr M Pienaar, Tel (021) 488 1409
APPLICATIONS :
Quoting the relevant reference number, direct your application to:
The Department of Home Affairs Office as follows:-
Eastern Cape:
Postal Address: Private Bag 7413, King Williams Town, 5600
Physical address: 11 Hargreaves Avenue, King William’s Town, 5600
Free State:
Postal Address: Postal address: P.O Box 12262 Brandhof 9324
Physical Address: 40 Victoria Street Willows Bloemfontein 9301
Gauteng:
Postal Address: Private Bag X108, Braamfontein, 2017,
Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
KwaZulu-Natal:
Postal Address: Private Bag X 09, Pietermaritzburg 3209
Physical address: 181 Church Street, Pietermaritzburg 3209
Limpopo:
Postal Address: Private Bag X 9517, Polokwane, 0700
Physical Address: 89 Biccard Street, Polokwane, 0699
Mpumalanga:
Postal Address: Private Bag X11264, Nelspruit, 1200,
Physical Address: 29 Bester Street, Nelspruit, 1200
Northern Cape:
Postal Address: Private Bag X 6073, Kimberley 8300
Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300
North West:
Postal Address: Private Bag X 119, Mmabatho, 2735,
Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745
Western Cape:
Postal Address: Private Bag X 9103, Cape Town, 8000
Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000
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