Fidelity Services Group
Job Details
Minimum experience
Mid-Senior
Company primary industry
Security and Investigations
Job functional area
Operations
Job Description
EMPLOYEE RELATIONS OFFICER / INDUSTRIAL RELATIONS OFFICER A position for an Employee Relations Officer / Industrial Relations Officer exists at Sasol Secunda and will be reporting to the Contract Manager Sasol Secunda under Specialise Service Division.The overall purpose of the position is to guide and advise management and staff in labour relations matters within the organization whilst ensuring compliance to labour legislation.Minimum Requirements Relevant Qualification – Relevant Degree and extensive IR Experience5 years relevant work experience, 2 of which should at least be in a unionized environmentConducting of CCMA / Bargaining Council Arbitrations with a successful track recordUnderstanding of the Labour Court process and appearancesHandling of union issues and wage negotiations at various levelsAdvanced computer literacy in the Microsoft Office package — MS Word, MS Excel, E-mailMust be willing to travel – own reliable transport Duties & Responsibilities ReportingManage disciplinary statistics — Department of Labour submission purposes – monthly for final report to be submittedMonthly reporting of National Employee Relations statisticsWeekly reporting of Employee Relations activities and action plansManagement of the reports submitted by Investigators and Ombudsman-tracking of open cases on a weekly basis and reports to be submitted in this regard and adhering to timelines.Reports submitted to and by investigators – to ensure full compliance and adherence to basic fundamentals in relation to the concern raised- as and when reports are received Project ManagementAdvise and management of all retrenchment and structural changes within the region as and when occursConsultation processes to be completed within the relevant time periodsManage grievances received within region to ensure compliance with code of good practice and other related policesProvide advice to management on ER related matters and disciplinary proceduresManage appeals procedureIndustry benchmarking in relation to conditions of employment and union activity of industry competitors per function of the businessConducting of IR Training as per National Training Schedule and regional requirementsManage Labour Court matters as a liaison with external attorneysManagement of strikes and labour unrest interventionsAnalysis of the nature and trends in respect of ER Related Matter/s and drive intervention/s of corrective measuresSupport the management of Department of Labour visits and execution of activities Management of internal and external stakeholdersProvide advice with relation to Contracts of Employment, Terms and Conditions of Employment and restructuring workforce planningInteraction with line managers in order to improve diversity within the workplaceDrafting of recommendationsHaving a tracking mechanism of those concerns being addressed by line managementLiaise with HR field and Learning and Development regarding EAP alignment within the company and the plan of action thereof. Union activityForm sound relationships with union representatives and drive climate within the Operations Business.Having measures in place to ensure proactive notification of staff concerns and action points.Management of Union Membership within the company on a monthly basisConduct/Coordinate Employee Engagement sessions in order to be aware of the climate within the business and promote a healthy working cultureNegotiation and attendance of union meetingsEstablish and co-ordinate management/employee/union communication to promote a healthy working cultureAddress and respond to union correspondenceEstablish employee concerns to potentially reduce union membership and activitiesCustomer focusDirecting othersAddress all union issues and grievancesEnter into and manage union negotiations regarding issues that may arise.Attend to meetings and consultations with unions on all issues within FADT CoastalManage union correspondence and issues on a daily basis within FADT Coastal Internal customer servicesHandling of “walk in” complaints and service requirement from internal departments.SuspensionsBCEA advice to HR Managers and or Line ManagersLRA and EE adviceDisciplinary hearings for administration departmentsAll “walk in” should be dealt with as a priorityTracking of “walk in” customers and consultations to be reported on weekly CCMA & BARGAINING COUNCILManagement of all CCMA & Bargaining Council cases for Fidelity Group where required including legal drafting and appearances in conciliations and arbitrations. Legal and legal complianceCompliance and governance for Fidelity GroupDrafting, vetting, and negotiating of agreements both in the commercial and labour environmentsDrafting of legal opinionsEnsuring compliance with Court rules and RegulationsLiaising with external attorneysManaging external advisorsEngagement with Internal stakeholders across Fidelity Group.Implement legally compliant best business practices and policies in order to protect the organization from regulatory and or legal actionEnsure continuous process improvement to enable effective operational processesProvide expert recommendations that are technically accurate and timeousMinimise potential financial losses through identifying, assessing, and mitigating riskIdentify, manage, and mitigate, where possible, the function’s operational risks in order to provide assurance to the businessAttend to ad-hoc legal functions and advise across Fidelity GroupDraft and attend to all Labour Court and Labour Appeal Court matters within Fidelity Group Ad-hocAssisting with other ad-hoc tasks, analysis, and projects as and when requiredMonitor internal labour relations trends and submit relevant reportsAdvisory capacity related to all employee concerns and management to HR personnelKeep up to date with current ER legislation and ensure this is aligned with company’s Employee Relations policyEnsure that all ad-hoc duties are completed within the specified time periodTime ManagementAttend to retrenchment consultationsAttend to chair disciplinary hearingsAttend to chair grievance hearingsBCEA and Labour advice to HR, Line Managers, and employeesLRA and EE advice Skills and Attributes:Exceptional administrative skillsExpert knowledge of labour legislation, policies, and proceduresGoal orientatedGood communication and Interpersonal skillsHighly organizedHigh accuracy and attention to detailExcellent time managementProblem Solving and analytical capability NOTE: The job description is a guideline of key performance areas but does not limit your activities to the content herein. Your role is to continuously add value to our company and carry out any reasonable instructions from management, thus ensuring that all teams meet company objectives. CONDUCT: In the execution of your duties and your daily general conduct, you will be required to adhere to the Fidelity Group Code of Conduct at all times, upholding the values and principles contained therein. You will be subject to the disciplinary codes and procedures as contained in all applicable statutes. You will furthermore be subject to all internal policies and procedures as may be formulated and implemented by management.We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful
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