ADvTECH
Job Details
Division
Group Shared Services
Minimum experience
Mid-Senior
Company primary industry
Financial Services
Job functional area
Finance
Job Description
Job Purpose: ADvTECH Group Shared Services is an exciting and dynamic team making a difference across the respective ADvTECH divisions. We are looking for a passionate individual to be part of our growth journey. The debtor’s manager will be responsible for strategic planning and managing the debtor’s team, which provide services across the group.Responsibilities: Key Performance Area 1 – Debtors Management:Define the debt collection strategy for each education brand within the group.Obtain approval from each brand finance manager and execute on approved strategy.Manage, document, verify, and enforce all internal and external policies and regulations as they apply to accounts receivable.Oversee the processing of bad debt journals, refunds, and working through on-hold/not on-hold accounts with credit controllers.Oversee all other projects and ad hoc initiatives as required from inception to completion.Establish and manage key customer relationships.Acts as a liaison between GSS, education brands and external stakeholders to meet information needs and to ensure that relevant data is maintained.Participate in meetings and provides reports of debtor’s management issues and resolutions.Weekly reporting to management.Compile and dispatch collection letters and SMS’s.Assisting with account queries, including key customer visits.Follow procedure on accounts prepared for handover to pre-legal and monitoring progress.Understand specific business needs and proactively propose solutions.Monitor ageing of the debtor’s book and evaluate for accuracy and collectability.Support annual financial audit.Lead, as an SME, in business process improvement and system enhancement projects.Call monitoring on credit controllers for quality.Key Performance Area 2 – Systems development and administration:Develop, implement, and maintain systems, procedures and policies relating to the debt collection function to ensure adherence to company guidelines.Enter and manage status changes to various debt collection software.Provide functional support to the implementation of new enterprise-wide collections system.Provide functional support to the implementation of new enterprise-wide finance management system.Key Performance Area 3 – Financial Management: Prepare and recommends operating and personnel budgets for approval.Monitor spending for adherence to budget – recommend variances as necessary.Key Performance Area 4 – People Management: Actively manage the collections team performance by defining deliverables, key performance areas and indicators.Assists in building the capabilities, tools, and skills within the team, driving high levels of individual accountability, engagement, empowerment, and development.Manage the recruitment process within GSS AR division.Manage the talent and career paths of the team, including conducting performance and development reviews and succession planning with all direct reports.Train and evaluate employees to enhance their performance, development, and work productivity.Addresses performance issues and make recommendations for remedial actions.Motivate and reward employees encompassing the fair recognition and within allocated budgets and company guidelines.Key Performance Are 5 – Stakeholder Engagement: Proactively manage feedback and issue resolution with the respective Brand financial managers.Provide regular debtors collection reports.Define and communicate process enhancements to the respective GSS teams and customers.Qualification Requirements: BCom Degree in finance or related field.Industry specific certification (NQF equivalent).Experience Requirements: Management of a finance or debtors team (3-5 years).Debtors Manager role (advantageous 3-5 years, working as an accounts receivable manager in consumer facing environment.Exposure to billing and debit orders (3-5 years).Exposure to education sector and specific collections for schools and tertiary institutions (advantageous 3 years).Attempted or completed SAICA articles (advantageous).Skills and Competencies: Demonstrate strong leadership and managerial competencies, including integrity, accountability, communication skills and commitment to teamwork and excellence in responsibilities such as selecting, mentoring, coaching, supervising, motivating, and training procurement staff.Exhibit a strong sense of urgency to maintain high personal performance while making decisions and allocating resources in a cost-efficient manner.Experience of working in finance transformation and driving significant change through business process.Utilise excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, supervisors, and Business Units.Strong people management skills.Experience working in Finance Shared Services or Outsourcing environments.Ability to motivate others, negotiate appropriately, and coordinate efforts across multiple departments.A driven, outcome-oriented business operator who is comfortable with measurement and reporting.Ability to thrive in a fast paced, dynamic environment and comfortable dealing with ambiguity and differing levels of business maturity.
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