Office of the Tax Ombud (OTO)

The Office of the Tax Ombud (OTO) was established to provide an independent and impartial channel for taxpayers who have exhausted the normal complaints mechanisms of the South African Revenue Service (SARS). As an independent entity, the OTO resolves service, procedural, and administrative complaints, proposing solutions based on the facts and the laws of the land. It promotes access to justice, taxpayer rights, and a balanced approach between SARS's powers and duties. Contact Information
Address Menlyn Corner, 2nd Floor, 87 Frikkie De Beer Street, Menlyn, Pretoria, 0181
Postal Menlyn Corner, 2nd Floor, 87 Frikkie De Beer Street, Menlyn, Pretoria, 0181
Tel 012 431 9105 / 0800 662 837
Web www.taxombud.gov.za