Closing date for July 2023 SRD Grant Appeals

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Through social grants, the South African Social Security Agency (Sassa) provides vital financial support to vulnerable individuals, enabling them to purchase basic goods and services every month. While Sassa grants are essential, some applicants may face unsuccessful outcomes during the application process. The good news is that there is an option to file an appeal and seek reconsideration.

Understanding the Appeal Deadline

Sassa has specified that there is no set deadline for SRD grant appeals. However, it is crucial to note that appeals must be submitted within 90 days of receiving a rejection. To increase the likelihood of a successful appeal, it is recommended to file within 30 days of being denied. This ensures that your appeal receives timely attention and consideration. To submit an appeal, follow the steps outlined below.

Step-by-Step Guide: Filing an Appeal for Sassa SRD R350 Grants

  1. Visit the ITSAA Website: Begin by visiting the website of the ITSAA (Identity and Traceability Services of South Africa) at ITSAA. The ITSAA is responsible for managing the appeals process for Sassa grants.
  2. Enter Your Identification Number: On the ITSAA website, locate the section where you need to enter your identification number. Fill in this information accurately to proceed with your appeal.
  3. Use Your Cell Phone Number: During the initial application process, you would have used your cell phone number. Ensure that you have this number accessible as it will be required during the appeal.
  4. Send the “Pin”: Look for the “Pin” option on the website and click on it. This action will send the necessary pin to your registered cell phone number. Keep an eye on your phone for the pin.
  5. Insert and Submit the Pin: Once you receive the pin, return to the ITSAA website and enter it in the designated field. After inserting the pin, click “Submit” to proceed.
  6. Select the Month: On the website, you will have the option to appeal for a specific month. Use the drop-down arrow to select the month you wish to appeal for.
  7. Specify the Reason for Your Appeal: Carefully review the available options and select the reason that best aligns with your situation from the drop-down menu.
  8. Submit Your Appeal: After selecting the reason for your appeal, click on the “Submit” button to complete the appeal application process.
Also Read  What Does “Awaiting Application” Mean on SASSA SRD

Duration of the Appeal Process

The ITSAA typically takes 60 to 90 days to finalize R350 grant appeals. During this period, they thoroughly review each appeal and make a decision based on the provided information. If you are dissatisfied with the ITSAA’s decision, you have the option to approach the high court for judicial review within 180 days of receiving their decision.

Appealing Sassa’s Decision

If you disagree with Sassa’s decision to reject your grant application, you have the right to appeal to the Minister of Social Development in writing. Sassa office staff are available to advise unsuccessful grant applicants on how to submit an appeal application. Their guidance will help you navigate the process and present your case effectively.

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