To apply for any of these positions, click on the application link provided at the end of each job description. We wish you all the best with your applications. If no closing date is specified, applications are open until the position is filled.

Gaming Floor Manager – Slots

Job Reference Number: SI-480

Department: Slots: Main Floor

Business Unit: Not specified

Industry: Gaming

Job Type: Permanent

Positions Available: 1

Salary: Market Related

Location: GrandWest Casino and Entertainment World

Application Deadline: Open until filled

GrandWest Casino and Entertainment World is hiring. Join our dynamic team and help create unforgettable experiences every day. Exciting opportunities across hospitality, gaming, and entertainment await you.

Job Description

Job Purpose

You will be responsible for the effective day-to-day shift management of slots gaming operations. This includes maintaining products and standards of operation, maximizing customer satisfaction, and managing spending.

Key Performance Areas

Shift Management

  • Assign duties to ensure maximum coverage on the floor.
  • Interact with and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, and resolving complaints.
  • Manage discretionary or complimentary spending.
  • Report anomalies in the slots gaming system to relevant departments for correction as per standard operating procedures (SOP).
  • Reconcile and resolve payout exceptions.
  • Manage staff appearance, floor appearance, and the functioning of equipment and systems in the outlet.
  • Report and resolve any issues experienced.
  • Complete shift reports.

Slots Product

  • Conduct slots analyses in relation to occupancy levels.
  • Manage leased products.
  • Monitor and provide input to strategy for optimal product mix.
  • Implement business action plans.
  • Liaise with Technical to ensure the maintenance schedule plan is adhered to.
  • Monitor and report on product performance and complete exception reports or journals as per SOP.

Financial Control

  • Manage complementary spending.
  • Authorize spending in line with the budget.

Customer Relationship Management

  • Ensure guests are treated with courtesy and respect at all times.
  • Build relationships with regular and VIP players on the slots floor.
  • Train staff on slots promotions, including information on promotions, functions, and facilities.
  • Ensure shift handovers provide staff with relevant insights to assist customers.

Stakeholder Relationship Management

  • Liaise with Food & Beverage on offerings and services on the gaming slots floor.
  • Liaise and update hotels and management on VIP arrivals and spending.
  • Inform and update staff on objectives, shift information, VIP details, changes in regulations, and business requirements.
  • Communicate department objectives, standards, and operating procedures to internal and external service providers as per service level agreements (SLA).
  • Collaborate with marketing on the initiation, execution, and post-mortem feedback of gaming slots promotions.
Job Requirements

Education

  • Grade 12 or equivalent national qualification in gaming operations at level 4.
  • 3-year Degree in Business Management is preferred.
  • Gaming Management Development programme is preferred.

Experience

  • At least 2 years of experience in a supervisory role within the gaming industry.
  • Meet the requirements for a gaming licence and Financial Intelligence Centre Act (FICA).

Work Conditions and Special Requirements

  • Ability to work shifts that meet operational requirements.
  • Physically able to move operating equipment.
  • Visual acuity and ability to identify colors.

Skills and Competencies

Core Behavioral Competencies

  • Planning.
  • Decision-making.
  • Training, coaching, and keeping abreast of new developments in the field.
  • Analyzing and diagnosing performance of the outlet and product.
  • Investigating skills.
  • Reviewing, assessing feasibility, compliance, and efficiencies.
  • Problem-solving.

Technical Proficiency Competencies

  • Slots product knowledge.
  • Gaming regulations.
  • Gaming revenue analysis and forecasting.
  • Slots product analysis.
  • Slots supervision.
  • Proficient MS Office skills.
  • Enterprise Gaming System (EGS) is an advantage.

Note:

The appointment of a candidate is at Sun International’s sole discretion, taking into account factors which Sun International considers relevant, including but not limited to Sun International’s employment equity plan.

Please note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application was unsuccessful.

Please note further that by applying for this position, you consent to Sun International processing your personal information as defined in the Protection of Personal Information Act 4 of 2013, as well as to Sun International conducting various reference checks and confirming the accuracy of information provided by you.

Click here to apply

Assistant Front Office Manager

Job Reference Number: SI-462

Department: Rooms: Sibaya Lodge

Business Unit: Not specified

Industry: Hotel/Catering/Hospitality/Leisure

Job Type: Permanent

Positions Available: 1

Salary: Market Related

Location: Sibaya Casino

Application Deadline: Open until filled

Sibaya provides a uniquely exciting and memorable gaming and entertainment experience. We are a passionate team that takes pride in everything we do, and we ensure that our guests and staff are treated with dignity and respect. Sibaya Casino is looking for an Assistant Front Office Manager to supervise front desk activities.

Job Description

Job Purpose

The Assistant Front Office Manager is accountable for supervising front desk activities such as check-in, check-out, and night audit. You will ensure that internal standard operating procedures (SOPs) and external tourism grading standards are continuously achieved. You will resolve client disputes and queries and ensure the customer experience provided by the department is professionally executed in line with Sun International standards and legislative requirements.

Key Performance Areas

  • Shift Supervision: Put in place staff scheduling and duty allocations to ensure maximum coverage. Handle shift briefings, handovers, and reports. Interact and be present on the floor during service to assist clients. Manage staff and floor appearance and resolve issues. Manage stock and equipment per SOP. Conduct cash-ups and complete reports. Prepare welcome letters, VIP amenities, and special requests. Meet and greet VIPs and ensure exceptional experiences.
  • Front Office Operations: Monitor and verify room status. Review arrival lists for VIPs. Oversee arrivals and departures. Participate in check-ins and check-outs. Maintain master key control. Review daily reports. Supervise debtors, invoicing, and cash operations. Conduct cash-up procedures. Ensure guest satisfaction. Develop filing systems. Coordinate audits and pricing policies.
  • People Supervision: Supervise staff conditions like attendance and leave. Identify training needs. Perform on-the-job training and coaching. Manage employee relations. Communicate and motivate staff. Handle performance reviews. Provide resources and onboard new staff.
  • Financial Control: Authorize spending within budget. Report variances.
  • Delivered Customer Experience: Treat guests with courtesy. Interact professionally. Handle complaints. Engage customers for brand loyalty. Train staff on product knowledge. Flag VIPs for exceptional experiences. Provide feedback on promotions. Follow up on customer feedback.
Job Requirements

Education

  • Grade 12.
  • 3-Year Hotel School Diploma or equivalent National Qualification at Diploma level.

Experience

  • Minimum of 3 years’ experience as a receptionist in a front office environment.
  • Previous experience in a supervisory or duty management role in a similarly graded star hotel is an advantage.
  • Ability to work shifts including public holidays, night work, and weekends.
  • Physically able to stand for extended periods.

Skills and Knowledge

  • Collecting information.
  • Team cooperation.
  • People supervision.
  • Appraising and developing.
  • Problem-solving.
  • Analytical skills.
  • Attention to detail.
  • Reviewing and evaluating information.
  • Emotional resilience.
  • Dealing with customers, including conflict.
  • Self-driven and presentable.
  • Valuing diversity and inclusiveness.
  • Corporate and industry knowledge.
  • Product knowledge and standards for rooms, facilities, and promotions.
  • Proficient English written and verbal communication.
  • Accommodation pricing structures.
  • Proficiency in MS Office Suite and Opera.
  • Business acumen.
  • Basic financial acumen.
  • Night audit procedures.
  • Knowledge of legislation on safety, health, and the environment.

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy, and units’ employment equity plans.

Click here to apply

Gaming Technical Floor Assistant

Job Reference Number: SI-478

Department: Slots Technical: Slots Technical

Business Unit: Not specified

Industry: Gaming

Job Type: Permanent

Positions Available: 1

Salary: Market Related

Location: Golden Valley Casino, Worcester

Application Deadline: Open until filled

Situated in the picturesque Breede River Valley, only an hour’s drive from Cape Town, Golden Valley Casino is one of the most intimate casinos in the Western Cape. Whether you are in town for a small conference, traveling through Worcester, or planning a weekend gaming getaway, this Worcester Casino will give you a taste of friendly Boland hospitality.

Job Description

Job Purpose

You will be the frontline customer point of contact, providing exceptional service to guests on the slots floor. You will also assist with the servicing and cleaning of gaming machine components in accordance with company standards and gaming regulations.

Key Performance Areas

Maintained Gaming Machines

  • Clean, service, replace, and test minor components of Electronic Gaming Machines (EGMs), Gaming Kiosks, Displays, card readers, keypads, IView screens, note acceptors, EGM bases, Gaming Table Equipment, Signage, cashiering equipment, marketing, and promotional equipment.
  • Record all job cards.
  • Move and place EGMs.
  • Clean up move locations.
  • Ensure Responsible Gambling Program (RGP) information is displayed.

Slots Floor Transactions

  • Verify jackpot payouts.
  • Complete and validate documentation.
  • Identify, report, and resolve faults or tilts on machines.
  • Identify and resolve transactional errors.
  • Log faults with technical departments.
  • Report defects to the general appearance and functioning of the gaming floor.
  • Escalate issues to relevant parties: Technical, Surveillance, Security, Management.
  • Resolve minor disputes and escalate as required.

Gaming Technical Standards

  • Clean up move locations.
  • Keep workshop tidy and safe.
  • Clean, store, and secure equipment.

Customer Engagement

  • Connect with all guests by providing a warm welcome, greeting with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times.
  • Interact with guests and provide professional service standards and solutions.
  • Identify customers and understand their preferences.
  • Educate customers on business unit facilities, products, and current promotions.
  • Handle customer complaints, requests, and suggestions to resolution, escalating if necessary.
Job Requirements

Education

  • Grade 12 (Natural Science and Mathematics) or N3 – Electric/Electronic.

Experience

Accreditation/Registration/Licenses:

  • Meet the requirements for a gaming licence.

Work Conditions and Special Requirements:

  • Ability to work shifts that meet operational requirements.
  • Physically able to work and stand for long periods.
  • Physically able to move machines and handle tools applicable to the job.
  • This role requires working in a smoking environment.

Skills and Knowledge

Core and Personal Behavioral Competencies:

  • Analyzing.
  • Applying technical expertise and technology.
  • Relating (connecting, valuing diversity, interacting).
  • Maintaining focus. Collecting information (listening, asking questions).
  • Dealing with customers.
  • Following instructions.
  • Emotional maturity.
  • Preferred Personality Traits: Confident team player who is presentable, positive, service-oriented, energetic, passionate, friendly, and able to create an entertaining environment for guests.

Technical/Proficiency Competencies:

  • Gaming component knowledge.
  • Gaming component servicing and repairs.
  • System auditing and investigations.
  • English verbal communication skills.
  • Proficient computer skills.
  • Numerical skills (calculations of large numbers).
  • Slots products – Machine card transactions, smart card adjustments, payouts.
  • Loyalty program product knowledge.
  • Use of slots equipment – Machine types, manufacturer, denomination, payable, functionality, diagnostic functions.
  • Compliance procedures and regulations.
  • Basic responsible gambling principles.

Equity

Preference will be given to employees from designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments), the relevant internal recruitment policy, units’ employment equity plans, and Gaming Board License conditions.

Click here to apply

IT Technical Specialist – Hospitality

Job Reference Number: SI-457

Department: A&G – IT: IT Applications

Business Unit: Not specified

Industry: Information Technology

Job Type: Permanent

Positions Available: 1

Salary: Market Related

Location: Not specified

Application Deadline: Open until filled

The IT Technical Specialist: Hospitality will be responsible for planning, installing, and configuring Hospitality software applications, platforms, and programs (including Opera Suite, Micros), as well as enhancements to existing products in line with business needs, in a manner that is professional, reliable, and compliant with business and regulatory requirements.

Job Description

Job Purpose

  • You will own and be the technical expert for creating, maintaining, and resolving issues around Hospitality applications.
  • Conduct system installations and develop configuration management solutions.
  • Evaluate and monitor system performance and ensure compliance with security standards.
  • Provide support, advice, documentation, and training on security patching and hardening of Hospitality installations.
  • Diagnose faults, troubleshoot, and provide solutions while meeting service levels.
  • Improve resilience, administer firewalls per IT security policy.
  • Analyze and resolve problems with applications and software.
  • Design and develop infrastructure monitoring and reporting tools.
  • Develop test automation frameworks with the team.
  • Provide systems administration and software support.
  • Develop support processes for backups, data storage, recovery, and data management regulations.
  • Investigate new Hospitality technologies, share knowledge, and mentor colleagues.
  • Report on operational status by gathering information and managing projects.
  • Manage SLAs with vendors for system requirements and support.
  • Provide remote support to operations and end users.
  • Collaborate with business support teams to design, deliver, and support applications per requirements.
Job Requirements

Experience

  • Minimum of 6 years’ experience in the IT industry, with 3 years core Hospitality application administration.
  • Demonstrated experience in technical support for large-scale enterprise gaming solutions.
  • Track record using Virtualization Platforms i.e., Hyper V, VMware, SQL Clustering.

Education

  • 2-Year Diploma in IT or equivalent NQF Level 6 in IT.
  • Hospitality systems certification(s).
  • ITIL Foundation Certification is an advantage.

Skills and Knowledge

  • Analyzing.
  • Creating and improving.
  • Sourcing information.
  • Applying expertise and technology.
  • Taking ownership.
  • Responding with urgency.
  • Collaborating.
  • Written and verbal communication skills.
  • Technical knowledge of Hospitality systems (Opera Suite, Micros).
  • Stakeholder relationship management.
  • Systems analysis.
  • Risk management skills.
  • Business analysis process flow knowledge.
  • Test process cycle management.

Equity

  • Preference will be given to employees from designated groups in line with the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy, and units’ employment equity plans.

POPI Statement

  • When applying, reference checks will be completed, and personal information as defined in POPIA will be processed. By applying, you consent to this processing.
  • If not contacted within 1 month, consider your application unsuccessful.

Click here to apply

Driver

Job Reference Number: SI-461

Department: Rooms: Front Office

Business Unit: Not specified

Industry: Hotel/Catering/Hospitality/Leisure

Job Type: Permanent

Positions Available: 1

Salary: Market Related

Location: GrandWest Casino and Entertainment World

Application Deadline: Open until filled

GrandWest Casino and Entertainment World is hiring. Join our dynamic team and help create unforgettable experiences every day. Exciting opportunities across hospitality, gaming, and entertainment await you.

Job Description

Job Purpose

You will be responsible for collecting, delivering, and transporting guests around the property and to external destinations safely throughout their stay in the hotel. Your goal is to ensure customers’ experiences remain exceptional, personalized, and memorable.

Key Performance Areas

Prepared Workstation

  • Conduct inspections and identify issues with workstation, vehicle appearance, and systems.
  • Check cleanliness of vehicles, parking areas, and Porte cochere.
  • Check fuel levels and ensure the car is ready.
  • Review arrival and VIP lists daily and understand special requirements.
  • Be familiar with hotel and resort facilities, promotions, and activities.
  • Investigate directions for new or unfamiliar destinations.
  • Coordinate vehicle maintenance scheduling.

Transporting Services

  • Greet guests entering the vehicle and assist disabled guests.
  • Transport guests safely per hotel policies.
  • Plan routes to destinations.
  • Coordinate and park vehicles of visiting guests.
  • Report accidents, injuries, unsafe conditions, and damage.
  • Log transports to external destinations and file documentation.
  • Raise charges.
  • Assist with luggage storage and unloading.
  • Collect and deliver items as requested by management.

Customer Engagement

  • Be present at the Porte cochere and maintain proper decorum.
  • Connect with guests with warm welcomes and friendly smiles.
  • Interact professionally and provide solutions to queries.
  • Identify customer preferences.
  • Handle complaints and escalate if needed.
  • Explain and upsell hotel facilities, reward programs, and promotions.
  • Assist with telephone at concierge if required.
Job Requirements

Education

  • Grade 12.
  • Experience as a driver.
  • Experience in a customer service environment is an advantage.

Minimum Job-Related Experience and Requirements

  • Ability to work shifts including weekends, public holidays, and nights.
  • Physically able to stand, drive, and lift luggage.
  • Open to performing similar functions in alternative outlets.

Accreditation/Registration/Licenses

  • Public Drivers Permit (PDP).
  • Valid Driver’s License Code 10 with a clean driving record.

Core Behavioral Competencies

  • Dealing with customers.
  • Problem-solving.
  • Checking.
  • Collecting information.
  • Verbally informing.
  • Team cooperation.
  • Patience.
  • Friendly, presentable individual.
  • Emotionally stable.
  • Able to work under pressure.

Technical/Proficiency Competencies

  • Hotel product knowledge (facilities and activities).
  • Knowledge of the area and landmarks.
  • Luggage procedures.
  • English verbal and written communication.
  • Basic PC skills.
  • Basic knowledge of Opera.
  • Read directions/maps.
  • Use GPS.
  • Driving skills.

Equity

Preference will be given to employees from designated groups in line with the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy, and units’ employment equity plans.

Click here to apply

VIP Ambassador

Job Reference Number: SI-446

Department: VIP Gam: VIP Gaming

Business Unit: Not specified

Industry: Gaming

Job Type: Permanent

Positions Available: 2

Salary: Market Related

Location: GrandWest Casino and Entertainment World

Application Deadline: Open until filled

GrandWest Casino and Entertainment World is hiring. Join our dynamic team and help create unforgettable experiences every day. Exciting opportunities across hospitality, gaming, and entertainment await you.

Job Description

Job Purpose

You will be the frontline customer contact to coordinate the day-to-day customer experience in the Prive and Sun Lounge areas by providing exceptional service to guests, in accordance with company VIP standards and gaming regulations.

Key Performance Areas

Prepared Prive Lounge

  • Check Prive lounge and reception to ensure standards are met.
  • Check operating equipment before shift start.
  • Check cleanliness of section, machines, and station.
  • Communicate and follow up on equipment faults.
  • Ensure RGP, My Vegas (MVG), and FICA information is displayed.
  • Assist with coordination and preparation for VIP events and promotions.
  • Liaise with VIP Management and Personal Hosts on in-house VIPs and requirements.

Customer Engagement

  • Conduct meet and greet for customers in Hotel, Prive, and Sun Lounge.
  • Identify VIP clients by name on arrival.
  • Interact and provide professional service.
  • Answer queries on games, bets, promotions, events, and products.
  • Act as host in Prive, Sun Lounge, or private areas during play.
  • Establish and action customer needs.
  • Handle complaints and escalate when required.
  • Coordinate excursions, activities, and requirements with departments.
  • Process complimentary vouchers.
  • Process points redemption.
  • Maintain MVG data hygiene for cards and queries.
  • Engage for brand loyalty.
  • Liaise between VIP Personal Host and customers.
  • Prepare VIP shift reports and inform departments.
  • Perform administrative functions.
  • Be present during VIP functions.

Skills and Competencies

Core and Personal Behavioral Competencies

  • Problem-solving.
  • Collecting information (listening, asking questions).
  • Dealing with customers.
  • Handling conflict.
  • Checking.
  • Following instructions.
  • Emotional resilience.
  • Honesty in handling cash.
  • Presentable.
  • Relationship building.

Technical/Proficiency Competencies

  • English verbal communication.
  • Numerical skills (large number calculations).
  • Compliance procedures and regulations.
  • Responsible gambling principles.
  • Proficient computer skills (MS Office).
  • EGS knowledge is an advantage.
Job Requirements

Education

  • Grade 12.
  • Previous experience in a customer-facing role.
  • Experience in the gaming environment is an advantage.
  • Meet all requirements for a key gaming licence.

Equity

Preference will be given to employees from designated groups in line with the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy, and units’ employment equity plans. People living with disabilities are encouraged to apply.

POPI Statement

When applying, reference checks will be completed, and personal information as defined in POPIA will be processed. By applying, you consent to this.

Click here to apply

CRM Specialist

Job Reference Number: SI-438

Department: Mrk – Oth: CRM

Business Unit: Not specified

Industry: Marketing

Job Type: Permanent

Positions Available: 1

Salary: Market Related

Location: Not specified

Application Deadline: Open until filled

The CRM Specialist will be responsible for growing gaming revenue for Sun International business operations by using an in-depth understanding of the Sun database, its customers, and insights to compile targeted and relevant campaigns that drive customer visits and spending.

Job Description

Job Purpose

  • Grow gaming revenue by identifying customer segments based on past behavior and deploying targeted plans and tactics.
  • Remedy red flags and leverage opportunities to maximize revenue and ROI.
  • Work closely with Head of CRM, Business Intelligence teams, and unit Marketing Managers to promote Sun International as the brand of choice.
  • Evaluate and optimize campaign efforts based on learnings.

Key Performance Areas

  • Understand, adopt, and deliver against Sun International CRM strategic plans.
  • Guide and support CRM plans at property level, upskilling operations on best practices.
  • Identify valuable customer segments in the database per unit.
  • Drive strategic objectives on CRM basics (acquisition, reactivation, re-grades, points purge) and revenue drivers.
  • Analyze and report on data findings and trends.
  • Identify opportunities and recommend CRM initiatives/campaigns with units.
  • Provide input into centralized CRM approach to activate, stretch, nurture, or correct behaviors.
  • Collaborate on tactics and incentives relevant to customer behavior.
  • Partner with properties for effective CRM and promotions to reduce risk and increase ROI.
  • Monitor properties for data hygiene, POPIA, and CRM/gaming compliance.
  • Deliver analyses of campaigns for iterative progress.
  • Develop reporting tools with BI for ROI analysis.
  • Liaise with stakeholders on Xtra Play usage to avoid duplication.
  • Present results regularly.
  • Drive the concept of “the Right Customer at the Right Time.”
  • Seek opportunities to optimize gaming revenue across properties.
Job Requirements

Education

  • B Degree (Marketing data or statistics or related; work experience considered).

Experience

  • Minimum 8–10 years experience, including 3 years in gaming and 5 years in casino CRM analytics.
  • In-depth knowledge of CRM processes, gaming systems, and BI.

Skills and Knowledge

  • Creating solutions.
  • Conceptualizing.
  • Analytical.
  • Implementation skills.
  • Managing customer and stakeholder relationships.
  • Adapting.
  • Demonstrating emotional maturity.
  • Possessing integrity.
  • Displaying drive and tenacity.
  • Sound knowledge of marketing processes and products.
  • Verbal and written communication.
  • Presentation skills.
  • Business process analysis methods.
  • Advanced MS Office Suite.
  • Statistics and numerical ability.
  • Project management.
  • Business acumen.
  • Data visualization.

Equity

  • Preference to designated groups per Employment Equity Act, No. 55 of 1998, SISA policy, and units’ plans.

POPI Statement

  • Reference checks and POPIA processing; consent by applying.
  • If no contact in 1 month, application unsuccessful.

Click here to apply

Sales and Marketing Coordinator

Job Reference Number: SI-472

Department: Mrk – Oth: Public Relations

Business Unit: Not specified

Industry: Marketing

Job Type: Permanent

Positions Available: 1

Salary: Market Related

Location: InterContinental Table Bay Cape Town

Application Deadline: Open until filled

InterContinental Table Bay Cape Town is recruiting for a Sales & Marketing Coordinator. This role is ideal for an organized and proactive individual with strong attention to detail, excellent communication skills, and a passion for hospitality.

Job Description

Job Purpose

You will provide administrative and operational support to the Head of Sales and Marketing, Marketing Manager, and Sales Team. This role ensures smooth execution of daily sales activities, efficient client communication, and support for the hotel’s sales and marketing objectives. The ideal candidate is detail-oriented, highly organized, customer-focused, and able to handle multiple priorities in a fast-paced environment.

Key Performance Areas

  • Assist Sales Manager with proposals, contracts, rate loading, and client correspondence.
  • Coordinate site inspections, client hosting, and sales event logistics.
  • Maintain up-to-date client databases, contact lists, and CRM accuracy.
  • Track sales leads and support pipeline management by updating reports.
  • Assist in coordinating and rolling out marketing campaigns, activations, and brand initiatives.
  • Maintain content calendar and coordinate delivery of approved marketing assets across digital and print.
  • Liaise with designers, printers, and content creators for timely delivery.
  • Ensure materials comply with POPIA, Consumer Protection Act (CPA), and brand guidelines.
  • Track image rights, licensing, consent forms, and supplier contracts.
  • Maintain archive of approved materials and audit trails for compliance.
  • Compile weekly/monthly sales and marketing reports from CRM, Google Analytics, and social platforms.
  • Track metrics for ROI analysis.
  • Prepare performance dashboards and highlight trends.
  • Schedule meetings, take minutes, and track actions.
  • Coordinate budgets, invoices, purchase orders, and payments.
  • Maintain organized filing system for files, briefs, and contracts.
Job Requirements

Education

  • Grade 12.
  • Diploma in Marketing.

Experience

  • 3 years’ experience in sales or administrative role, ideally in hospitality.
  • Strong organizational and multitasking skills with high attention to detail.
  • Excellent communication skills (written and verbal).
  • Proficiency in Microsoft Office Suite.
  • Experience in systems and hotel sales software (Opera) is an advantage.
  • Customer service mindset with proactive approach.

Work Conditions and Special Requirements

  • Ability to work shifts that meet operational requirements.

Skills and Knowledge

  • Decision-making.
  • Analytical skills.
  • High accuracy and attention to detail.
  • Influencing others.
  • Controlling and directing resources.
  • Professional communication.
  • Team player supporting multiple leaders.
  • Handle confidential information discreetly.
  • Adaptable and initiative-taking.

Equity

Preference to designated groups per Employment Equity Act, No. 55 of 1998, SISA policy, and units’ plans.

Click here to apply

We wish you all the best with your applications.

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