Sentech Current Job Vacancies
1. Team Leader: Service Desk
Application Deadline: Open until filled
Position Overview
We’re seeking a Service Desk Team Leader to lead our IT support team in ensuring exceptional technical service delivery. This role requires a hands-on leader who can maintain service level agreements, optimize desk operations, and drive continuous improvement in our IT support functions.
Key Responsibilities
- Manage daily service desk operations and technician team
- Monitor performance metrics and implement service improvements
- Develop/maintain standard operating procedures
- Provide technical guidance on complex IT issues
- Conduct team performance evaluations and training
- Manage IT assets and supplier contracts
Requirements
- National Diploma in IT/Computer Science (Degree preferred)
- ITIL Foundation Certified
- 5+ years IT support experience with 3 years leadership
- Technical skills in service desk management and IT asset control
- Strong leadership and problem-solving abilities
2. Control Room Operator
Application Deadline: Open until filled
Position Overview
Security-focused role monitoring Sentech premises through advanced surveillance systems. Requires vigilance in security operations and emergency response coordination.
Key Responsibilities
- 24/7 surveillance system monitoring
- Emergency response coordination
- Security equipment maintenance oversight
- Radio communications management
- Incident reporting and documentation
Requirements
- Grade 12 + PSIRA Grade B certification
- 3+ years control room experience
- Valid driver’s license
- Technical proficiency in security systems
- Ability to work rotating shifts
3. Internal Audit Specialist
Application Deadline: Open until filled
Position Overview
Senior auditing role conducting comprehensive reviews of operational and financial processes, ensuring compliance and risk management excellence.
Key Responsibilities
- Execute full audit lifecycle processes
- Risk assessment and control evaluation
- Regulatory compliance verification
- Audit reporting and recommendations
- Process improvement initiatives
Requirements
- Bachelor’s in Accounting/Auditing
- CIA/CA(SA) certification
- 8+ years audit experience
- Telecom industry knowledge preferred
- Advanced analytical skills
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