To apply for any of these positions, click on the provided link at the end of each job description. All applications are open until filled. We wish you the best of luck with your applications.
Operations Manager (Rustenburg)
Job Description
We are seeking an experienced Operations Manager to join our team in Rustenburg. In this key role, you will help implement our operations management framework across the organization. Your focus will be on supporting the sustainability and profitability of our current and future stakeholders. You will work to expand the brand’s scope, growth, and customer base while ensuring that all standard operating procedures (SOPs) are followed to maintain high service standards.
You will manage operational issues at our stores, oversee quality control, and ensure compliance with SOPs. Achieving sales targets and gross profit percentages will be a core part of your responsibilities. As a people manager, you will handle all operational matters for assigned stores, ensure quality and compliance, and set guidelines to manage turnover, food costs, and expenses to maximize net profitability. You will assist franchise partners with troubleshooting, address customer complaints with corrective actions, review weekly store reports, and lead your team to meet or exceed objectives. This includes coaching and developing your team members for success.
Duties and Responsibilities:
- Implement the operations management framework throughout the organization.
- Support and promote the long-term success and profitability of existing and potential partners.
- Grow the brand’s reach, development, and customer network.
- Ensure SOPs are consistently followed to uphold service quality.
- Manage day-to-day operational challenges at stores effectively.
- Oversee quality control and ensure full compliance with SOPs.
- Drive achievement of sales goals and target gross profit margins.
- Lead and manage people effectively.
- Handle all operational matters for assigned stores.
- Maintain high standards of quality and SOP compliance.
- Establish guidelines to control turnover, food costs, and operational expenses for optimal profitability.
- Help franchise partners resolve issues quickly.
- Respond to customer complaints and take appropriate corrective steps.
- Review and act on weekly store performance reports.
- Plan, organize, lead, and control your team to achieve or surpass store goals.
- Coach and develop team members to build a strong workforce.
Requirements:
- A qualification in Marketing, Business Development, or Business Administration.
- Experience in franchise or corporate store operations.
- Familiarity with GAAP or Micros systems.
- At least 2 years of experience as a Junior Operations Manager.
- Advanced skills in MS Office applications.
Click here to apply – Open until filled.
Junior Point of Sale Administrator
Job Description
The Junior Point of Sale (POS) Administrator plays a vital role in supporting the setup, maintenance, and administration of POS systems for our international locations. This position ensures that menu updates, system configurations, and troubleshooting are handled accurately. You will collaborate with internal teams and external vendors to keep POS operations running smoothly and efficiently.
In this role, you will assist with configuring and setting up POS systems for new stores abroad. You will update menu items, pricing, and promotions to meet regional needs, link menu items and recipes correctly to reduce inventory differences, and support the setup of order types, taxes, and payment methods based on country-specific rules.
You will also handle data entry and maintenance by inputting and checking product and menu information in the POS system, keeping master data records up to date for all regions, and helping with large-scale data uploads and checks for system updates.
For issue logging and troubleshooting, you will record and track POS queries from international stores, resolve simple problems like missing menu items or wrong pricing, and work with vendors such as Micros, Yumbi, Uber, and Mr D to fix technical issues.
In regional support and coordination, you will communicate menu changes and system updates to store managers and stakeholders, help with system setups for new international store openings, and work with vendors to activate, test, and maintain POS integrations.
Additionally, you will monitor POS system performance, report issues early, generate basic reports on sales, stock variances, and transactions for international stores, and assist with data extraction and validation for audits and operational reviews.
Core Deliverables:
- Ensure accurate POS system configurations, including menus, pricing, and regional settings.
- Resolve POS issues quickly to avoid disruptions.
- Maintain data accuracy and compliance with business and regional standards.
- Support system availability and monitor performance across all locations.
Required Skills and Competencies:
Technical and POS Expertise
- Basic knowledge of POS systems like Micros or similar.
- Understanding of menu management, tax settings, and payment configurations.
- Experience with POS integrations for delivery services like UberEATS, Mr D, and Yumbi.
- Administrative and Analytical Skills
- Strong attention to detail for data entry and verification.
- Ability to create and understand basic POS reports.
- Proactive in spotting and fixing discrepancies.
Communication and Coordination
- Good at working with store teams, vendors, and IT staff.
- Clear written and spoken communication for reports and problem-solving.
- Able to handle multiple tasks from different store locations.
Click here to apply – Open until filled.
Senior Debtor and Creditors Clerk
Job Description
The Senior Debtor and Creditors Clerk is responsible for managing the full debtors and creditors functions, processing cash books, and reconciling accounts. This role requires a detail-oriented professional who can handle financial transactions accurately and efficiently.
Responsibilities:
- Process supplier invoices promptly.
- Allocate supplier invoices correctly.
- Prepare supplier payments according to standard operating procedures (SOP).
- Process customer invoices accurately.
- Follow up on customer proofs of delivery (PODs).
- Run customer statements as per SOP.
Requirements:
- 4 years of experience in a similar role.
- A degree or diploma in Accounting or Finance.
- Solid understanding of finance functions with a practical, hands-on approach.
- 4 years of experience using Sage 200 Evolution or a similar accounting package.
- Strong communication skills to interact effectively at all organizational levels.
Click here to apply – Open until filled.
Debtors and Creditors Clerk
Job Description
We are looking for a reliable Debtors and Creditors Clerk to handle key financial tasks. You will manage the complete debtors and creditors processes, perform ad-hoc finance administration, and ensure all transactions are processed accurately.
Duties and Responsibilities:
- Manage the full debtors and creditors functions.
- Handle additional finance administration tasks as needed.
- Prepare daily sales order listings.
- Process customer and supplier invoices with correct pricing and quantities.
- Prepare and submit the DC Accounts on Hold register.
- Compile weekly POD files and prepayment listings for review.
- Run customer statements following Pedros SOP.
- Assist with queries from customers and suppliers.
Requirements:
- A diploma or equivalent qualification.
- Proficiency in full MS Office and Sage 200 Evolution or Pastel Partner.
- 2-3 years of experience in a similar role.
- International experience in the role is a plus.
- Strong grasp of finance functions with a practical mindset.
- Previous experience in FMCG, fast food, or retail sectors is advantageous.
- Effective communication skills across all levels.
- Strong presentation abilities.
- Excellent attention to detail with a proven track record.
Click here to apply – Open until filled.
System Engineer
Job Description
The System Engineer will oversee our IT infrastructure to ensure reliability, security, and efficiency. This role involves managing servers, networks, and security systems while providing advanced troubleshooting and support.
Duties and Responsibilities:
Server and Cloud Administration
- Manage, configure, and maintain Windows Server, Azure AD, and Microsoft 365 services.
- Implement and monitor patch management for servers and endpoints.
- Ensure high availability, uptime, and readiness for disaster recovery.
Network and Security Management
- Configure and manage firewalls, switches, and network security appliances.
- Enforce group policies and endpoint security controls.
- Oversee antivirus, threat detection, and response systems.
RMM and Monitoring
- Manage Remote Monitoring and Management (RMM) tools for proactive issue detection and resolution.
- Generate regular reports on infrastructure health, performance, and compliance.
- Optimize alerting and escalation for quick fixes.
Advanced Troubleshooting and Escalation
- Act as the go-to expert for complex issues from first- and second-line support teams.
- Lead root-cause analysis and fixes for recurring problems.
Documentation and Compliance
- Keep detailed records of configurations, patches, and network diagrams.
- Ensure compliance with IT governance, POPIA, PCI-DSS, and internal security standards.
Projects and Continuous Improvement
- Support IT projects, upgrades, and migrations.
- Recommend and implement technologies to improve efficiency, security, and scalability.
- Work with IT leaders to standardize best practices across stores and head office.
Key Skills:
- Advanced Windows Server and Azure administration.
- Firewall, VPN, and switching configuration.
- Patch management and group policy deployment.
- RMM platforms and reporting.
- Antivirus and endpoint protection.
- Backup, replication, and disaster recovery tools.
Requirements:
- A degree or diploma in Computer Science, IT, or a related field.
- Minimum 4-5 years in third-line or server administration.
- Valid driver’s license.
- Ability to travel to sites occasionally.
- Strong knowledge of Microsoft Azure, Active Directory, and M365.
- Expertise in firewalls, switches, VPNs, and RMM tools.
- Experience with patching, GPO, and endpoint security.
- Familiarity with IT service management, including ticketing and SLAs.
Click here to apply – Open until filled.
Financial Manager
Job Description
The Financial Manager will lead the finance and accounting operations at Pedros. This senior role involves overseeing policies, systems, and teams to ensure financial health and compliance.
Duties and Responsibilities:
- Develop and implement finance department policies and SOPs.
- Manage and maintain accounting systems.
- Oversee accounting functions, including financial reporting.
- Lead and manage the finance team, offering guidance, performance management, and support.
- Handle the accounts receivable function.
- Ensure compliance with taxes and statutory regulations.
- Implement and improve financial controls and best practices.
- Manage audits by working with external and internal auditors.
- Oversee budgets, conduct variance analysis, and drive cost savings and process improvements.
- Identify tech integration opportunities for scalable financial operations.
- Collaborate across functions to promote efficiency, innovation, and financial discipline.
Requirements:
- A degree in finance, accounting, auditing, or a related field.
- At least 5 years in a leadership role managing a team of 10 or more, plus 7 years in finance/accounting.
- Certification in Sage 200 or similar ERP is advantageous.
- Strong understanding of IFRS.
- Knowledge of relevant tax legislation.
- Experience in retail or FMCG finance is a plus.
- Knowledge of POS systems like GAAP/Micros, WMS, and ERP like Sage Evolution.
- Valid driver’s license.
Click here to apply – Open until filled.
Business Analyst
Job Description
Pedros Chicken is looking for a skilled Business Analyst to drive growth and operational excellence across Africa. With experience in business analysis and a good understanding of Quick Service Restaurant (QSR) operations, you will use technology and data to innovate and optimize processes. Food service industry experience is highly valued.
Key Responsibilities:
Business Analysis and Insights
- Turn business needs into clear specifications for IT and development teams.
- Analyze store and regional performance data to spot trends, issues, and growth opportunities.
- Build and maintain dashboards and reports for informed decisions.
- Perform root-cause analysis on operational problems and suggest data-based solutions.
Operational and Strategic Support
- Work with operations, marketing, finance, and supply chain to align strategies with insights.
- Track and report on KPIs like sales, customer satisfaction, labor efficiency, and food costs.
- Support pricing, menu optimization, and promotions through data analysis.
Business Process Mapping and Improvement
- Map current processes and design improved future ones.
- Identify workflow gaps, inefficiencies, and bottlenecks.
- Recommend and help implement improvements using tech like automation, digital tools, and AI analytics.
Project Management and Implementation
- Support projects like new store openings, digitization, and system upgrades.
- Track milestones, manage risks, and ensure timely project delivery.
Customer and Market Analysis
- Analyze customer behavior, feedback, and loyalty data for better service and marketing.
- Study competitors and market trends for strategic planning.
Systems and Tools
- Use POS, ERP, and CRM systems to gather and analyze data.
- Work with Excel, Power BI, SQL, and analytics tools for insights.
Qualifications and Experience:
Required:
- Bachelor’s degree in Information Systems, Business Management, or related.
- 8-10 years in business analysis, ideally in retail, hospitality, or QSR.
- Strong analytical and problem-solving skills.
- Proficiency in data tools like Power BI.
- Excellent communication and stakeholder skills.
Highly Advantageous:
- Experience in South African QSRs.
- Knowledge of food service operations, supply chain, and inventory.
Click here to apply – Open until filled.
Senior BI and Data Engineer
Job Description
The Senior BI and Data Engineer will build and lead Pedros’ Business Intelligence (BI) foundation. This hands-on position involves designing data architecture, pipelines, and reporting systems to provide reliable, scalable insights for decision-making across the organization.
You will serve as the main point for all BI and reporting, ensuring data quality and governance for departments like Operations, Finance, HR, Marketing, and Supply Chain. Your work will improve efficiency, visibility, and informed choices.
Key Responsibilities:
- Design and build the core BI and data architecture, including data warehouses, lakes, and models.
- Develop ETL pipelines using APIs, SQL, and JSON to integrate data from various systems and platforms.
- Support KPIs with accurate, consistent reporting aligned to business goals.
- Translate business data into actionable insights for strategic and operational use.
- Create and maintain BI dashboards, scorecards, and reports for different needs.
- Set and uphold data governance, validation, and cleaning standards for trustworthy reports.
- Work with teams to find data gaps, define metrics, and enhance the reporting system.
- Evolve data and reporting to support automation, efficiency, and growth.
- Select and implement suitable BI tools, preparing for cloud transitions.
- Act as the BI expert, ensuring compliance and alignment with priorities.
- Document processes, models, and governance for continuity.
Requirements:
- 8-12 years in BI, Data Engineering, or similar.
- At least 3 years in a senior/lead role with full BI oversight.
- Tertiary qualification in Computer Science, Information Systems, Data Engineering, or related.
- Certifications in SQL, BI tools, or data architecture are a plus.
- Experience in retail, QSR, or multi-store operations is beneficial.
- Proven track record in building BI/data platforms from scratch.
- Advanced SQL and data modeling for large datasets.
- Strong ETL, orchestration, and API integration skills.
- Proficiency in BI tools for modeling, dashboards, and optimization.
- Experience with on-prem and hybrid environments like Microsoft Fabric or Azure.
- Deep knowledge of data governance and quality.
- Analytical mindset and problem-solving abilities.
- Great communication and documentation skills to bridge business and tech.
Click here to apply – Open until filled.
Bookkeeper
Job Description
The Bookkeeper will handle financial reporting, asset management, accounting tasks, SOP implementation, and analysis of reports to support our financial operations.
Duties and Responsibilities:
- Prepare, interpret, and manage financial reports; maintain fixed asset registers.
- Handle the accounting function and implement SOPs.
- Review accounts payable and receivable records.
- Value inventory and verify count sheets.
- Ensure compliance with taxes and statutory rules.
- Manage the audit process and complete financial statements.
- Oversee budgets and perform variance analysis.
- Implement internal controls and SOPs.
- Liaise with the operations team for smooth collaboration.
Requirements:
- Tertiary qualification in Financial Management or Accounting.
- Full proficiency in MS Office.
- Experience with Sage 50, Sage 200, or similar systems.
- 3 years in a similar role.
- Experience preparing management accounts.
- Solid understanding of accounting principles with a hands-on approach.
- Background in FMCG, fast food, or retail.
- Effective communication at all levels.
- Strong attention to detail and proven reliability.
Click here to apply – Open until filled.
Creditors Clerk
Job Description
The Creditors Clerk will manage supplier-related financial tasks, ensuring accurate processing and reconciliation of accounts.
Duties and Responsibilities:
- Process supplier invoices efficiently.
- Allocate transactions correctly to general ledger codes.
- Verify supplier documents, including delivery notes, goods received vouchers (GRVs), and tax invoices.
- Prepare supplier payments according to credit terms.
- Reconcile supplier accounts regularly.
- Resolve any outstanding items on reconciliations.
- Send proof of payments to suppliers.
- Keep the supplier age analysis accurate and current.
Requirements:
- 3 years in a similar role.
- Good understanding of accounts payable with a practical approach.
- 3 years using Sage 200 Evolution or similar.
- MS Office experience.
- Degree or diploma in Finance.
- FMCG experience is valuable.
- Strong communication skills.
Click here to apply – Open until filled.
We wish you all the best with your applications.