The South African Revenue Service (SARS)
The South African Revenue Service (SARS) is the nation’s tax collecting authority. Established under the South African Revenue Service Act 34 of 1997 as an autonomous agency, we administer the South African tax system and customs service. Our main functions include collecting and administering all national taxes, duties, and levies.
X2 Specialist Design Engineer PDE (ARIBA)
- Job Type Contract
- Qualification Bachelors, Higher National Certificate, Matric
- Experience 8 – 15 years
- Location South Africa
- Job Field Data, Business Analysis and AI, ICT / Computer
Job Purpose
To analyse, design, and lead the creation of innovative multi-process and multi-function business process solutions throughout the business process management life cycle. Ensure the desired customer experience and compliance with all current and proposed legislation to achieve sustainable business results that support the enterprise strategy. This also includes providing design and implementation support and conducting stakeholder engagement.
Education and Experience
Minimum Qualification and Experience Required
- Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Industrial Engineering, Business Analysis, or Informatics, and 8-10 years’ experience in Business Process Engineering and/or Business Analysis in a similar environment, of which 3-4 years must be at operational specialist level.
OR
- Senior Certificate (NQF 4) and 15 years’ related experience in Business Process Engineering and/or Business Analysis in a similar environment, of which 3-4 years must be at operational specialist level.
Job Outputs
Process
- Accumulate information to review work progress that provides input to reporting, decision making, and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
- Communicate situational interpretation and judgement of work outputs and queries in your area of specialisation.
- Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.
- Draw on your own knowledge and experience to diagnose symptoms, causes, and possible effects to solve emerging problems.
- Initiate process and procedural change, implement the change, and provide guidelines and support related to new requirements resulting from the change.
- Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
- Execute specialist input through investigation and opportunities within the product process, including risk concerns.
- Analyse and review legislative changes and practically translate these pieces of legislation for scoping and consumption.
- Provide process solution support to institutionalise process initiatives.
- Design, model, and document Process Solutions Specifications.
- Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy, and calculation.
- Contribute to the successful implementation of change initiatives by providing support in your area of work.
- Apply processes to improve data validation across service delivery systems in line with operational targets.
- Ensure that business requirements are clearly identified, prioritized, and satisfied by appropriate technical and/or business process solutions.
Governance
- Implement and provide input into the development of governance, compliance, integrity, and ethics processes within your area of specialisation.
- Ensure that completed work adheres to relevant policies, procedures, governance, and legislative requirements, and report on deviations and discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
- Enable a culture where information regarding successes, issues, trends, and ideas are actively shared between team members.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.
Behavioural Competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Fairness
- Honesty and Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
Technical Competencies
- Business Analysis
- Business Knowledge
- Capacity Planning
- Institutional Process Analysis and Redesign
- Process Auditing
- Reporting
Method of Application
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