Wellness Assistant – Clicks The Bluff Jobs

Introduction

The role involves providing excellent service to customers by offering knowledgeable advice on healthcare, nutrition, and supplements. This helps increase sales and build customer loyalty.

Job Description

Main Responsibilities:

• Deliver outstanding customer service by being visible in the store and addressing customer needs with knowledge of health and supplements.
• Consult with customers and recommend appropriate healthcare, nutritional, and supplement products.
• Boost healthcare sales to meet targets by promoting various brands through cross-selling and upselling to improve profits.
• Ensure stock is available in healthcare aisles by following stock management rules and procedures to drive sales.
• Prevent waste in your area by applying stock rotation principles.
• Avoid stock losses by following all risk management policies.
• Maintain high hygiene and cleanliness standards in the store to create a welcoming shopping environment.
• Support product merchandising by adhering to guidelines and procedures.
• Follow all store standard operating procedures.
• Ensure service continuity by developing your skills, gaining product knowledge, and sharing information with relief staff.

Minimum Requirements

Job Knowledge:

• Basic knowledge of health, fitness, and supplements.
• Basic understanding of retail operations, including stock management, merchandising, and risk management.

Job-Related Skills:

• Good communication and interaction skills.
• Customer service orientation.
• Selling skills.
• Merchandising skills.
• Basic computer literacy (desirable).

Job Experience:

• At least 1 year of related experience.
• Experience with sports nutrition and vitamin products.
• Selling skills and customer-related training.

Education:

• Matric (50% pure or 50% lit).
• English at 50%.
• Pass in Life Science or Physics.
• Sports, fitness, or nutrition qualification (desirable).

Competencies

Essential:

• Relating and Networking
• Persuading and Influencing
• Following Instructions and Procedures
• Delivering Results and Meeting Customer Expectations
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives

Desirable:

• Coping with Pressures and Setbacks
• Adapting and Responding to Change
• Adhering to Principles and Values
• Planning and Organising
• Working with People

Application Deadline: 9 November 2025