Wellness Assistant – Clicks Hemmingways (x2) Jobs

Introduction

The role focuses on delivering outstanding service to customers. This includes offering expert guidance and basic advice on healthcare, nutrition, and supplements to boost sales and foster customer loyalty.

Job Description

• Provide top-notch customer service by being visible in the store and addressing customer needs with strong knowledge of health and supplements.
• Consult with customers and recommend appropriate healthcare, nutritional, and supplement products.
• Increase healthcare sales to meet targets by promoting various brands through cross-selling and upselling for higher profits.
• Maintain stock availability in healthcare aisles by following stock management rules and procedures to support sales.
• Avoid waste in your area by applying stock rotation practices.
• Minimize stock losses by complying with all risk management policies.
• Keep the store clean and hygienic to create a welcoming environment for shoppers.
• Support product merchandising according to store guidelines.
• Follow all standard operating procedures in the store.
• Ensure smooth service by building your skills, gaining product knowledge, and sharing information with backup staff.

Minimum Requirements

Job Knowledge:

• Basic knowledge of health, fitness, and supplements products (essential).
• Basic understanding of retail operations, including stock management, merchandising, and risk management (essential).

Job-Related Skills:

• Strong communication and interaction skills (essential).
• Customer and service focus (essential).
• Selling skills (essential).
• Merchandising skills (essential).
• Basic computer skills (desirable).

Job Experience:

• At least 1 year of related experience (essential).
• Experience with sports nutrition and vitamin products (essential).
• Selling skills and customer-related training (essential).

Education:

• Matric (essential).
• Sports, fitness, or nutrition qualification (desirable).

Competencies

Essential:

• Relating and Networking
• Persuading and Influencing
• Following Instructions and Procedures
• Delivering Results and Meeting Customer Expectations
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives

Desirable:

• Coping with Pressures and Setbacks
• Adapting and Responding to Change
• Adhering to Principles and Values
• Planning and Organising
• Working with People

Method of Application

Interested and qualified candidates should apply through the Clicks Group career portal.