• Full Time
  • Polokwane, South Africa

The Department of Employment and Labour

The Department of Employment and Labour plays a key role in reducing unemployment, poverty, and inequality. It does this through policies and programmes developed with social partners. These focus on:

  • Improved economic efficiency and productivity
  • Employment creation
  • Sound labour relations
  • Eliminating inequality and discrimination

Read more about this department.

UIF Client Service Officer (7 Posts)

  • Job Type Full Time
  • Qualification Matric
  • Experience None specified
  • Location Limpopo
  • City Polokwane
  • Job Field Insurance

Requirements:

  • Matriculation/Grade 12/Senior Certificate.

Knowledge:

  • Unemployment Insurance Act and Regulations
  • Unemployment Insurance Contributions Act
  • Public Finance Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Treasury Regulations
  • Batho Pele Principles
  • Department of Labour and UIF Policies and Procedures
  • UIF’s Vision, Mission, and Values
  • Customer Care Principles
  • Departmental Policies, Procedures, and Guidelines

Skills:

  • Interviewing
  • Communication (verbal and written)
  • Computer literacy
  • Listening
  • Interpretation (ability to interpret UI Act and Contributions Act)
  • Conflict management
  • Time management
  • Customer relations
  • Analytical thinking
  • Interpersonal skills
  • Telephone etiquette
  • On-the-job training (operational systems)

Duties:

  • Provide screening services
  • Process applications for UIF benefits
  • Register claimants

Closing Date: 06 February 2026 at 16:00 (walk-in) and 23:59 (online)

Method of Application

Interested and qualified candidates should apply through the Department of Employment and Labour’s official website at www.labour.gov.za.

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