• Full Time
  • East London, South Africa

The Department of Employment and Labour

UIF Client Service Officer Opportunity at Department of Employment and Labour

Organizational Context

The Department of Employment and Labour implements policies and programs to address unemployment, poverty, and inequality through:

  • Economic efficiency improvement
  • Job creation initiatives
  • Labor relations management
  • Elimination of workplace discrimination

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Position Details

Employment Type: Full Time
Minimum Education: Matric Certificate
Experience Level: Entry Level
Location: Western Cape
Department: Client Services – Unemployment Insurance Fund

Key Responsibilities

  • Screen and process UIF benefit applications
  • Manage payment continuation registrations
  • Provide frontline client services
  • Maintain accurate records and documentation

Essential Requirements

  • Grade 12/Senior Certificate
  • Understanding of:
    • Unemployment Insurance legislation
    • Public Financial Management Act
    • Data protection regulations
    • Public service protocols

Application Process

Qualified candidates should apply through the official Department of Employment and Labour portal.

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