Store Admin Manager – Durban CBD (55387) Jobs

Duties and Responsibilities:

• Manage all store administration, reporting, and audit compliance.
• Oversee cash office operations, including daily takings, banking, and float management, following company procedures.
• Share, collect, and report relevant information between store and department managers to support shared goals.
• Monitor and reconcile transactions to ensure accuracy, integrity, and compliance with internal controls.
• Manage cashier performance, service levels, and overtime.
• Investigate and resolve discrepancies, tender variances, and end-of-day reports.
• Take full responsibility for cash handling, collections, and point-of-sale integrity.
• Manage goods receiving, credits, and returns according to standard operating procedures.
• Ensure accuracy and integrity in all incoming and outgoing stock transactions.
• Monitor and verify inventory documentation and reconciliations.
• Track and report on stock, shrinkage, and goods in transit.
• Ensure accurate entry of transactions in SAP.
• Help with store budgeting, expense control, and profitability tracking.
• Promote adherence to internal controls and company procedures.
• Manage human resource processes, submissions, and documentation for the business unit, following standard procedures.
• Own the workforce management system, including master data and transactions.
• Support the Store Manager with financial reporting and audit preparation.
• Ensure the store delivers excellent customer service.

Minimum Requirements:

• Must be a South African citizen.
• Matric (essential).
• Valid driver’s license and own reliable transport.
• Pass an MIE check with no criminal record and clear credit rating.
• At least 18 months’ experience in a retail administrative team lead role.
• Strong numerical, analytical, and communication skills.
• Attention to detail and commitment to processes.
• Deep understanding of large retail operations, including stock management, cost control, and reporting.
• Strong financial knowledge and ability to manage budgets and costs.
• Excellent leadership, problem-solving, and communication skills.
• Flexible to work retail hours and travel as needed.

Advantageous Skills and Experience:

• Tertiary qualification in finance or retail management.
• Experience with Excel, SAP, Unisolv, SuccessFactors, or similar retail systems.

Remuneration and Benefits:

• Competitive CTC package, negotiable based on experience.
• Comprehensive benefits, including medical aid and provident fund contributions.
• Staff discounts and performance-based incentives.