Spitz – Store Admin Manager – Ilanga Mall, Mbombela Jobs

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  • Full Time
  • Cape Town, South Africa

AVI Limited

AVI Limited is home to many of South Africa’s leading and best-loved brands. Listed on the Johannesburg Stock Exchange in the Food Products sector, and focused on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our single-minded purpose is the growth and development of our brands. Our brands span a range of categories including hot beverages, snacks, and more.

Spitz – Store Admin Manager – Ilanga Mall, Mbombela

  • Job Type Full Time
  • Qualification Bachelors, Matric
  • Experience 4 years
  • Location Mpumalanga
  • Job Field Sales / Marketing / Retail / Business Development

Your Role

As a Store Admin Manager, you will maintain operational excellence through precise cash, stock, and administrative control. You will ensure full compliance with company policies while providing critical support to the Store Manager and retail team.

Reporting to: Store Manager

Key Areas of Impact

Retail Administration & Compliance

  • Ensure strict adherence to policies and procedures as per admin guidelines.
  • Complete daily, weekly, and monthly admin checks with accuracy.
  • Log and follow up on operational issues, such as stock discrepancies, maintenance, and cash variances.
  • Manage banking processes, prepare cash for collection, and investigate variances.
  • Process manual transactions efficiently when required.

Stock Control & Inventory Accuracy

  • Train and support staff on stock management best practices.
  • Ensure stock management processes are executed daily to prevent losses.
  • Investigate and clear stock variances to maintain inventory integrity.
  • Coordinate and oversee weekly and quarterly stock counts to ensure accuracy.
  • Conduct a weekly shoe pairing exercise and manage write-offs responsibly.

Leadership & Store Operations Support

  • Step in as Acting Store Manager when required, ensuring smooth store operations.
  • Maintain high customer service standards and strong customer relationships.
  • Ensure staffing and planning align with store requirements.
  • Enforce store policies and disciplinary procedures when necessary.
  • Foster a culture of collaboration and excellence within the team.

Customer Service Excellence

  • Embed a customer-first mindset within the store.
  • Strengthen internal and external customer relationships.
  • Deliver ongoing in-store coaching and training to enhance service standards.
  • Lead by example in delivering exceptional service and professionalism.

What It Takes to Succeed

Experience

  • 4+ years’ retail experience (Fashion & Footwear preferred)
  • At least 1 year of administration management experience
  • Strong numerical ability and attention to detail

Qualifications & Certifications

  • Matric / Grade 12 (essential)
  • Tertiary Retail Qualification (advantageous)

Additional Requirements

  • Stock & cash management expertise
  • Strong retail admin discipline and adherence to processes
  • Ability to meet deadlines while managing multiple priorities
  • Strong relationship-building skills with staff and customers
  • A team player who thrives in a fast-paced, structured environment

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