Specialist: SAP Basis Jobs

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  • Full Time
  • Durban, South Africa

Transnet

Transnet is the largest and most crucial part of the freight logistics chain that delivers goods to every South African. Transnet Freight Rail has about 38,000 employees spread throughout the country. Transnet Limited operates and controls South Africa’s major transport infrastructure. It ensures that the country’s transport industries meet world-class standards. Transnet plays an integral role in the Southern African economy.

Specialist: SAP Basis

  • Job Type Full Time
  • Qualification National Certificate
  • Experience 3 – 6 years
  • Location South Africa
  • Job Field ICT / Computer

Position Purpose

  • Provide technical SAP Basis system support and advice. Help with the continuous improvement, development, and upgrading of SAP systems and delivery channels, including SAP FI/CO, SAP Logistics, SAP Portal, SRM, BW, SOLMAN, MIL, CRM, PI, PPM, and PI.
  • Offer technical leadership, support, and guidance to junior staff to build their skills and knowledge.

Position Outputs

  • Provide technical leadership, support, and guidance to junior personnel.
  • Ensure skills growth and knowledge sharing to meet organizational objectives.
  • Offer expert troubleshooting and fault finding for problems that junior teams cannot resolve.
  • Assist and support the team in identifying and implementing methods to increase efficiency and effectiveness.
  • Provide support to the team in areas such as project execution, design, and job estimation.
  • Promote effective communication and working relations within the team, with customers, and with other support services.
  • Develop team members to improve customer service and reduce the risk of unexpected departures.
  • Perform system performance monitoring and tuning, capacity management, upgrades, patching, and technology updates.
  • Maintain system availability, compliance, and security according to best practices and service level agreements.
  • Ensure effective security, operation, and peak performance of SAP environments.
  • Maintain the SAP infrastructure, including installations of SAP and database upgrades.
  • Administer the SAP landscape and keep an error-free operating environment.
  • Assist SAP developers with development activities, problems, and questions.
  • Design and modify the SAP architecture to handle changing hardware, software, and workload.
  • Manage the Basis team in areas such as developing customer support processes, technical planning, and work coordination.
  • Manage Basis support projects, including scheduling work, ensuring resource availability, and maintaining deliverable quality.
  • Provide input and assistance to other IT projects.
  • Offer technical leadership, planning, design, second-line, and third-line support in the applicable technology.

Qualifications and Experience

  • Minimum of 3 years’ National Diploma in an ICT-related qualification.
  • Minimum of 5 years’ experience in an ICT environment in SAP Basis, with at least 1 year in a supervisory or specialist role.
  • OR Minimum of 6 years’ experience in an ICT environment in SAP Basis, with at least 2 years in a supervisory or specialist role.

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