Specialist: Business Systems – Solutions Analysis x2 (Fixed Term Conract) Jobs

Job Purpose

To provide expertise, advice, and support in business systems to develop operational plans and service delivery processes. This role aims to improve service delivery continuously. You will champion innovative, future-ready technology solutions by offering sharp analytical insights, strategic design thinking, and expert guidance. You will help shape and align new and existing systems with best practices, governance standards, and modernization goals. By promoting scalable designs, you will ensure solutions are fit for purpose and support lasting transformation across the organization.

Minimum Qualification & Experience Required

Option 1: Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Business/Systems Analysis and 5-7 years’ experience in an Information Technology environment with a Business/Systems Analysis background, including 2-3 years as a Functional/Technical Business/Systems Analyst.

OR

Option 2: Senior Certificate (NQF 4) and relevant Business Analysis / Information Technology Qualification(s) / Certification(s), plus 5-7 years’ experience in an Information Technology environment with a Business/Systems Analysis background.

Alternative: Senior Certificate (NQF 4) and 10 years’ experience in an Information Technology environment with a Business/Systems Analysis background, including the ability to interpret and review business requirements, identify impacted stakeholders, conduct joint application development sessions, and manage financial expenditure for related initiatives.

Minimum Functional Requirements

• IT-related certification
• Ability to interpret and review business requirements
• Identify impacted stakeholders
• Conduct joint application development sessions
• Manage the financial expenditure for related initiatives

Job Outputs

Process

• Gather information to review work progress, support reporting, decision-making, and identify improvement opportunities.
• Apply practical knowledge to identify trends and potential risks using methods, systems, and procedures.
• Communicate interpretations and judgments on work outputs and queries in your area of specialization.
• Apply policies, practices, standards, procedures, and legislation correctly in your work.
• Use your knowledge and experience to diagnose symptoms, causes, and effects to solve emerging problems.
• Initiate and implement process or procedural changes, and provide guidelines and support for new requirements.
• Plan improvements, initiatives, and services to meet operational strategy and objectives.
• Provide input through investigations and opportunities in product processes, including risk concerns.
• Investigate opportunities for operational, process, product, and risk optimization.
• Build and maintain productive relationships with peers, SARS role players, and third parties to achieve objectives.

Governance

• Implement and contribute to governance, compliance, integrity, and ethics processes in your area.
• Ensure work adheres to policies, procedures, governance, and legislative requirements, and report any deviations.

People

• Develop and maintain productive relationships with peers and team members to achieve objectives.
• Seek, integrate, and share new knowledge from formal and informal learning in your role.

Finance

• Follow organizational policies and procedures to ensure cost-effectiveness and reduce financial costs.

Client

• Contribute to a culture of service excellence that builds positive relationships and allows for feedback.
• Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical Competencies

• Business IT Systems
• Business Knowledge
• Computer Literacy
• Efficiency Improvement
• Functional Policies and Procedures
• IT Strategy and Planning
• Reporting
• Systems Thinking

Deadline: 1st February 2026