Shoprite Group: Field Support Engineer

at Shoprite Group
Location Port Elizabeth, South Africa
Date Posted January 23, 2020
Category Engineering
Job Type Full-time

Description

Job Objectives

Incident Management of end user store devices To set - up, configure and install end point devices, i.e. desktops and POS Manage infrastructure vendors, i.e. cabling, UPS, Voice, Data, end point installations Manage the new store opening process

Qualifications

Matric/ Grade 12 A+, N+, MCSE certification

Experience

1 Year in IT field support

Knowledge and Skills

Microsoft products i.e: Windows, Office suite etc Network topologies, support and setup thereof TCP/IP Networking G Suite, i.e. Gmail, Sheets, Docs etc

Applicant Feedback Policy

Shoprite endeavours to provide feedback to all candidates whenever possible. However, if you do not hear from one of our Recruiters within 30 days, please accept that your application was unsuccessful

 

Purpose of the Job

To ensure continuous IT infrastructure service delivery for IT users through timely installations and resolving issues. Job Objectives: Incident Management of end user store devices, To set-up, configure and install end point devices, i.e desktops and POS, Manage infrastructure vendors, i.e cabling, UPS, Voice, Data, end point installations, Manage the new store opening process, Manage the new store opening process