Toys R Us and Babies R Us South Africa
We celebrate the power of play with the ultimate range of toys on the continent. We deliver an unforgettable shopping experience that brings imagination to life. Toys R Us and Babies R Us Southern Africa, Africa’s favorite toy and baby store, currently has over 50 stores. Three of these are in Namibia, Zambia, and Botswana.
Shop Assistant – Middelburg
- Job Type: Full Time
- Qualification: Matric
- Experience: 6 months in retail
- Location: Mpumalanga
- Job Field: Sales / Marketing / Retail / Business Development
Job Purpose
Maximize sales by delivering excellent customer service and providing customers with a great experience.
Key Skills Needed
- Sales-driven mindset
- Strong customer service skills
- Tenacious and persistent
- Highly motivated and target-oriented
- Excellent selling and communication skills
- Merchandising abilities
Key Performance Areas
- Provide excellent customer service to create a positive experience
- Meet the unique needs of each customer and always put them first
- Offer prompt and helpful service on the sales floor and by phone
- Follow all customer service standards
- Understand customer needs and advise on products, prices, and warranties
- Demonstrate, explain, and recommend products
- Sell products and promote add-on sales and services
- Ensure products are correctly priced and displayed
- Execute promotions on time and plan ahead
- Maintain merchandising, layouts, and housekeeping standards
- Prepare, implement, and keep up with sales promotions
- Report fast and slow-selling items to the store manager
- Participate in stock takes and counts
- Minimize stock loss
- Control expenses in your area
- Maximize sales in all areas
- Protect the company’s assets
Entry Requirements
- Matric certificate
- 6 months of retail experience
- Own or reliable transport to work shifts
General Responsibilities
- Perform any other duties assigned by senior management
- Complete all required training
- Maintain strict confidentiality of all information
- Participate in regular appraisals and personal development reviews
- Stay updated on standard operating procedures
- Cooperate with new technology and methods
Interested and qualified candidates should apply through the company’s careers page.
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