Shop Assistant / Cashier – x1 Clicks Siyabuswa Jobs

Introduction

This role focuses on delivering excellent customer service through efficient point-of-sale operations and in-store merchandising to create a positive experience for every customer.

Job Description

Key Objectives:

• Carry out all point-of-sale tasks quickly and accurately.
• Scan items correctly, process payments, and apply clubcard rewards with precision.
• Handle cash securely at all times.
• Promote the Clicks clubcard actively and sign up new members to meet targets.
• Inform customers about promotions to boost sales and help them save money.
• Provide outstanding service by being approachable, friendly, and professional as a brand representative.
• Perform merchandising and housekeeping tasks to meet store and visual standards.
• Support the company’s goal to be the top choice for health and beauty by upholding our values.
• Stay informed about products, promotions, and events to give accurate advice to customers.

Knowledge Required:

• Basic math skills.
• Understanding of retail and fast-moving consumer goods, including merchandising and promotions.
• Knowledge of stock management processes.
• Skills in delivering excellent customer service.

Skills Required:

• Planning and organizing.
• Problem-solving.
• Strong focus on customers.
• Good communication.
• Computer skills.
• Numeracy.

Competencies:

Essential:

• Building relationships and networking.
• Following instructions and procedures.
• Delivering results and meeting customer needs.

Desirable:

• Working well with people.
• Persuading and influencing others.
• Planning and organizing.
• Handling pressure and setbacks.

Minimum Requirements

Experience:

• Preferred: Experience in a customer-facing role in retail or fast-moving consumer goods.

Education:

• Required: Grade 12.
• Preferred: At least 50% in Maths and English at Grade 12 level.

Application Deadline: 11 December 2025

Method of Application:

Interested and qualified candidates should apply directly through the Clicks Group careers portal.

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