Shop Assistant / Cashier – x1 Clicks Sasolburg Jobs

Introduction

This role focuses on delivering excellent customer service, handling point-of-sale operations efficiently, and maintaining store merchandising to ensure a positive shopping experience.

Job Objectives

• Carry out all point-of-sale tasks quickly and accurately.
• Scan items correctly, process payments, and apply clubcard rewards with precision.
• Handle cash securely at all times.
• Promote the Clicks clubcard and sign up new members to meet targets.
• Inform customers about promotions to boost sales and help them save money.
• Provide friendly, professional service as a brand representative.
• Keep the store neat and follow merchandising standards.
• Support our goal to be the top choice for health and beauty by upholding company values.
• Stay informed about products, promotions, and events to assist customers properly.

Knowledge Required

• Basic math skills
• Understanding of retail operations, merchandising, and promotions
• Knowledge of stock management
• Customer service best practices

Skills Required

• Planning and organizing
• Problem-solving
• Customer-focused approach
• Clear communication
• Basic computer skills
• Good numeracy

Competencies

Essential:

• Building relationships and networking
• Following instructions and procedures
• Delivering results and meeting customer needs

Desirable:

• Working well with people
• Persuading and influencing others
• Planning and organizing
• Handling pressure and setbacks

Minimum Requirements

Experience:

• Preferred: Customer-facing role in retail or FMCG operations

Education:

• Required: Grade 12
• Preferred: 50% in Maths and English at Grade 12 level