• Full Time
  • Johannesburg, South Africa

Clicks Group

Shop Assistant / Cashier – Clicks Phumlani Mall

Company Overview

Clicks Group is a retail-led healthcare company listed on the JSE Limited since 1996. Through leading brands like Clicks, GNC, The Body Shop, and Claire’s, the group operates over 840 stores across southern Africa. Clicks leads the healthcare market with the largest retail pharmacy chain, featuring over 620 in-store pharmacies.

Job Details

  • Job Type: Full Time
  • Qualification: Matric
  • Experience: Not specified
  • Location: Gauteng, Johannesburg
  • Job Field: Sales / Marketing / Retail / Business Development

Introduction

This role focuses on delivering excellent service through efficient customer support, point-of-sale operations, and in-store merchandising to create a positive experience for shoppers.

Job Description

Main Objectives:

  • Carry out all point-of-sale tasks quickly and accurately.
  • Scan items correctly, process payments, and apply clubcard rewards with high accuracy.
  • Handle cash securely at all times.
  • Promote the Clicks clubcard actively and sign up new members to meet participation goals.
  • Inform customers about promotions to boost sales and help them save money.
  • Provide top-notch customer service as a brand representative, staying approachable and professional.
  • Perform merchandising and housekeeping tasks to meet store and visual standards.
  • Support the company’s goal to be the top choice for health and beauty by embracing its values.
  • Stay informed about products, ranges, promotions, and events to give accurate advice to customers.

Knowledge Required

  • Basic math skills
  • Background in retail or fast-moving consumer goods (FMCG), including merchandising and promotions
  • Understanding of stock management processes
  • Knowledge of excellent customer service

Skills Required

  • Planning and organizing
  • Problem-solving
  • Strong focus on customers
  • Good communication
  • Computer skills
  • Numeracy

Competencies

Essential:

  • Relating and networking
  • Following instructions and procedures
  • Delivering results and meeting customer expectations

Desirable:

  • Working with people
  • Persuading and influencing
  • Planning and organizing
  • Coping with pressures and setbacks

Minimum Requirements

Experience:

  • Preferred: Experience in a customer-facing role in retail or FMCG store operations

Education:

  • Required: Grade 12
  • Preferred: 50% in Maths and English at Grade 12 level

Application Deadline: 11 November 2025

How to Apply

Interested and qualified candidates should apply through the Clicks Group careers portal.

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