Shop Assistant / Cashier – x1 Clicks Parkrand Jobs

Introduction

• To provide excellent service through efficient customer support, point-of-sale operations, and in-store merchandising that creates a positive experience for customers.

Job Description

Job Objectives:

• Handle all point-of-sale tasks quickly and accurately.
• Scan items correctly, process payments, and apply clubcard rewards with high precision.
• Manage cash securely at all times.
• Promote the Clicks clubcard actively and sign up new members to meet participation goals.
• Inform customers about promotions to boost sales and help them feel good while saving money.
• Offer top-notch customer service by representing the brand, being approachable, and providing friendly, professional help.
• Carry out merchandising and housekeeping tasks to meet store and visual standards.
• Support the company’s goal to be the top choice for health and beauty shopping by embracing its values.
• Stay informed about products, ranges, promotions, and events to give customers accurate details.

Knowledge:

• Basic math skills.
• Background in retail or fast-moving consumer goods, including merchandising and promotions.
• Understanding of stock management processes.
• Knowledge of excellent customer service.

Skills:

• Planning and organizing abilities.
• Problem-solving skills.
• Strong focus on customers.
• Good communication skills.
• Computer literacy.
• Numeracy skills.

Competencies:

Essential:

• Building relationships and networking.
• Following instructions and procedures.
• Delivering results and meeting customer needs.

Desirable:

• Working well with people.
• Persuading and influencing others.
• Planning and organizing.
• Handling pressure and setbacks.

Minimum Requirements

Experience:

• Desirable: Experience in a customer-facing role in retail or fast-moving consumer goods operations.

Education:

• Essential: Grade 12.
• Desirable: 50% in Maths and English at Grade 12 level.