Clicks Group
Shop Assistant / Cashier X1 – Clicks Bushbuckridge
Job Details
- Job Type: Full Time
- Qualification: Matric
- Location: Mpumalanga
- Job Field: Sales / Marketing / Retail / Business Development
About Clicks Group
Clicks Group is a retail-led healthcare company listed on the JSE Limited since 1996. It operates popular brands like Clicks, GNC, The Body Shop, and Claire’s, with over 840 stores across southern Africa. Clicks leads the healthcare market with the largest retail pharmacy chain of more than 620 in-store pharmacies.
Introduction
This role focuses on providing excellent service through efficient customer support, point-of-sale operations, and store merchandising to create a positive experience for customers.
Job Description
Main Objectives:
- Carry out all point-of-sale tasks quickly and accurately.
- Scan items correctly and process payments, including clubcard rewards, with high accuracy.
- Handle cash securely at all times.
- Promote the Clicks clubcard and sign up new members to meet targets.
- Inform customers about promotions to boost sales and help them save money.
- Offer friendly, professional service as a brand representative.
- Perform merchandising and housekeeping tasks to maintain store standards.
- Support the company’s goal to be the top choice for health and beauty by following its values.
- Stay informed about products, promotions, and events to assist customers properly.
Required Knowledge:
- Basic math skills.
- Understanding of retail operations, merchandising, and promotions.
- Knowledge of stock management.
- Customer service best practices.
Required Skills:
- Planning and organizing.
- Problem-solving.
- Strong focus on customers.
- Good communication.
- Basic computer skills.
- Numeracy.
Key Competencies
Essential:
- Building relationships and networking.
- Following instructions and procedures.
- Delivering results and meeting customer needs.
Desirable:
- Working well with people.
- Persuading and influencing others.
- Planning and organizing.
- Handling pressure and setbacks.
Minimum Requirements
Experience:
- Preferred: Experience in a customer-facing role in retail or fast-moving consumer goods (FMCG).
Education:
- Required: Grade 12 certificate.
- Preferred: At least 50% in Maths and English at Grade 12 level.
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