Shop Assistant / Cashier – 3x Clicks Mafikeng and surrounding area Jobs

Introduction

The role focuses on delivering excellent service through efficient customer support, point-of-sale operations, and store merchandising. This leads to a positive experience for every customer.

Job Description

Key Objectives:

• Efficiently handle all point-of-sale operations in a timely manner.
• Maintain accuracy when scanning items and processing payments, including clubcard rewards.
• Handle cash securely at all times.
• Promote the Clicks clubcard actively and sign up new members to meet participation goals.
• Inform customers about promotions to boost sales and help them feel good while saving money.
• Provide top-notch customer service by being a brand representative—visible, friendly, and professional.
• Carry out merchandising and housekeeping tasks to meet store and visual standards.
• Support the company’s goal to be the top choice for health and beauty by embracing its values.
• Stay informed about products, ranges, promotions, and events to give customers accurate information.

Knowledge Required:

• Basic math skills.
• Background in retail or FMCG, including merchandising and promotions.
• Understanding of stock management processes.
• Knowledge of excellent customer service.

Skills Required:

• Planning and organizing.
• Problem-solving.
• Strong focus on customers.
• Good communication.
• Computer literacy.
• Numeracy skills.

Competencies:

Essential:

• Relating and networking.
• Following instructions and procedures.
• Delivering results and meeting customer expectations.

Desirable:

• Working with people.
• Persuading and influencing.
• Planning and organizing.
• Coping with pressures and setbacks.

Minimum Requirements

Experience:

• Preferred: Experience in a customer-facing role in retail or FMCG store operations.

Education:

• Required: Grade 12.
• Preferred: 50% in Maths and English at Grade 12 level.