Service Agent X2 (Distribution) Ixopo and Selgro Re Advert Jobs

Service Agent X2 (Distribution) – Ixopo & Selgro (Re-Advert)

Company Overview

Eskom supplies 95% of South Africa’s and 45% of Africa’s electricity. We power industrial, mining, commercial, agricultural, and residential customers through generation, transmission, and distribution networks. Ongoing infrastructure expansion aims to meet growing energy demands across the continent.

Position Details

• Employment Type: Full Time
• Minimum Qualification: National Certificate (NQF 6 with 240 credits)
• Experience Required: 2 years
• Locations: Ixopo & Selgro, KwaZulu-Natal
• Department: Customer Service

Required Qualifications

National Diploma/N6 Certificate in one of these fields:

• Business Management
• Communication/Marketing
• Commerce/Accounting/Finance
• Engineering
• Social Sciences

Core Competencies

Essential Skills:

• Customer relationship management
• Electrical system regulations knowledge
• Metering & billing processes
• Conflict resolution & negotiation
• Bilingual communication (English + local language)
• Computer literacy & report writing

Leadership Qualities:

• Team collaboration
• Staff coaching/mentoring
• Professional conduct

Key Responsibilities

• Manage customer service operations
• Process electrical connections & quotations
• Administer prepaid vending systems
• Resolve billing inquiries
• Maintain Eskom-customer relations
• Provide technical support for low-voltage systems

Application Details

Submission Deadline: 08 July 2025

Apply through Eskom’s official careers portal. No application fees required at any stage of our recruitment process.

Build your CV at no cost using online templates to enhance your application.