Senior Specialist: Systems (Technology Contracts & Cloud Compliance)

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  • Full Time
  • Pretoria, South Africa

The South African Revenue Service (SARS)

Senior Specialist: Systems (Technology Contracts & Cloud Compliance)

Company Overview

The South African Revenue Service (SARS) is the nation’s tax administration authority responsible for collecting national taxes and administering customs services. We champion compliance through innovative technology solutions and ethical governance practices.

Position Summary

We seek a strategic technical leader to oversee technology contracts management with focus on cloud compliance (SaaS/PaaS/IaaS), AI implementations, and digital transformation initiatives. This role requires balancing technical expertise with regulatory compliance in a dynamic tax administration environment.

Key Requirements

Education & Experience:

  • Bachelor’s Degree/Advanced Diploma (NQF 7) in IT + 8-10 years’ IT Service Management experience OR
  • Matric Certificate (NQF 4) + 15 years’ relevant experience
  • 3-4 years operational specialist experience required
  • Essential Certifications: ITIL/COBIT + Cloud Platform certification (Azure preferred)

Core Responsibilities

Technical Leadership:

  • Manage strategic cloud service contracts and vendor relationships
  • Ensure compliance with POPI Act, GDPR, and South African tax regulations
  • Develop cloud audit protocols and risk mitigation strategies

Operational Excellence:

  • Optimize license management for cloud assets and SaaS solutions
  • Align technology procurement with financial governance standards
  • Lead business case development for complex tech implementations

Key Competencies

Behavioral Skills:

  • Ethical leadership & analytical problem-solving
  • Stakeholder collaboration & change management
  • Strategic system thinking & organizational awareness

Technical Skills:

  • Cloud governance frameworks
  • Service Level Agreement management
  • Technology contract law interpretations

Application Process

Submission Deadline: 16 July 2025

Apply through the SARS career portal with comprehensive CV and qualification documents. SARS promotes employment equity – preference given to candidates advancing representivity.

SARS prohibits any recruitment processing fees. Report suspicious requests immediately.

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