• Full Time
  • East London, South Africa

Road Accident Fund

Senior Officer: Field Case Management – East London

About Us:
The Road Accident Fund is a government-mandated insurer providing coverage for traffic collision liability in South Africa (excluding property damage). We support accident victims through medical care and rehabilitation services.

Position Details:

  • 🔹 Employment Type: Full Time
  • 🔹 Required Education: National Certificate/Higher National Certificate/Bachelor’s Degree
  • 🔹 Experience Required: 4+ years medical environment experience
  • 🔹 Location: East London, Eastern Cape
  • 🔹 Sector: Insurance & Healthcare

Core Responsibilities:

Case Management:

  • • Activate undertaking certificates and create case reports
  • • Conduct home visits and claimant education programs
  • • Coordinate medical referrals and rehabilitation services

Patient Support:

  • • Monitor post-discharge recovery and medication plans
  • • Assess home/car modification needs for patients
  • • Facilitate caregiver appointments and hospital transfers

Financial Oversight:

  • • Verify service provider invoices per RAF guidelines
  • • Prevent billing abuses through careful monitoring
  • • Analyze treatment costs for operational improvements

Requirements:

  • • Nursing/Allied Health degree or diploma
  • • Valid HPCSA registration
  • • 4+ years clinical experience
  • • Experience in managed healthcare systems
  • • Code 8 driver’s license (must have own transport)

Important Notice: Never pay any fees during the recruitment process. Report suspicious requests immediately.

Application Process:
Qualified candidates should submit applications through the RAF careers portal.

Prepare your application carefully – Free CV templates available for download.

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