Ares Holdings
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Ares Holdings is a South African company that connects global brands with Southern African consumers. We operate through a multi-channel network with over 2,500 wholesale doors, more than 50 retail stores, and e-commerce platforms. Our business model focuses on long-term and sustainable growth in the footwear, apparel, and accessories sector.
Sales Assistant (Contract) – Kuils River
- Job Type Contract
- Qualification Matric
- Experience 1 year
- Location Western Cape
- City Cape Town
- Job Field Sales / Marketing / Retail / Business Development
Job Description
- Crocs Access Park Kuilsriver is looking for a Sales Assistant to join their team.
- We are a well-established international brand in the retail sector, seeking someone for the role of Sales Assistant.
Company Values
- We commit to the wellbeing of our team.
- We work with a positive attitude.
- We believe in our team.
Responsibilities
Customer Service & Sales
- Acknowledge every customer within 30 seconds.
- Provide excellent customer service to every customer, following Crocs customer service procedures.
- Understand your customer’s needs and use your knowledge to show how our products meet those needs.
- Close the sale and secure add-on sales.
- Invite customers to return and turn them into Crocs fans.
- Check your daily sales against your individual budget every few hours.
Inventory
- Replenish footwear, apparel, and accessories from the storeroom each day.
- Minimize shrinkage by keeping the store organized, acknowledging customers, and following the Crocs changing room policy.
- Ensure stock entries in the POS system are accurate.
- Process deliveries by checking quantities against the invoice, tagging, hanging, pricing products, and recording them in the POS system.
- Handle customer orders.
Daily Operations
- Maintain store housekeeping daily, including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter, and tidying changing rooms.
- Assist the manager with opening and closing the store.
Training
- Your training is your responsibility.
- Get a buddy at the start and learn from them.
- Attend quarterly training sessions and complete the assessments.
- Receive monthly feedback from your manager.
- Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack.
- These are key to your eligibility for promotions.
Merchandising
- Observe the store and maintain stock presentation according to Crocs standards.
- Ensure sizes are replenished.
- Help the team change windows and mannequins every two weeks.
- Store POS materials in a safe area to avoid damage.
Why Work for Us
- Fast-growing and well-established brand.
- Many opportunities for growth.
- We upskill employees and provide training opportunities.
Requirements
- Grade 12 or equivalent.
- At least 1 year of customer service experience.
- Crocs product knowledge is an advantage.
- Able to work flexible shifts.
Perks & Benefits
- Work for a rapidly expanding distributor with aspirational brands.
- Quarterly uniform allowance.
- Staff discount (50% off for you and your family across all brands in the group).
- Company performance incentive scheme.
- Long-service incentives.
- Holistic employee wellness program.
- We focus on continuous employee engagement to build a connected culture.
Closing Date: 17 November 2025
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#Assistant #Customer Service