Retail Store Assistant – Newcastle Mall (New Store) Jobs

About Dis-Chem Pharmacies

Dis-Chem Pharmacies is South Africa’s leading pharmaceutical retailer. Founded in 1978 as a small pharmacy in Mondeor, south of Johannesburg, it remains privately owned by its original founders. The company is rated as the country’s top pharmacy chain by Professional Management Review.

Job Description

Dis-Chem Pharmacies’ Newcastle Mall store seeks a Retail Store Assistant to join the team. The role involves helping manage the store’s daily operations and administrative tasks according to company policies and procedures.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Basic computer skills in Word, Excel, and Outlook. Knowledge of SAP is an advantage.
• Retail experience

Job Specification

• Handle and report customer compliments and complaints to management.
• Build professional relationships with customers.
• Resolve all customer stock queries promptly.
• Provide timely feedback to customers and maintain good communication.
• Assist customers with inquiries and direct them to the right departments.
• Meet the company’s customer turnover rate per hour.
• Manage point-of-sale shorts and overs, including handling floats.
• Process refunds and returns accurately.
• Handle back shopping and returned goods properly.
• Check deliveries and invoices for accuracy.
• Help the Receiving Manager prepare and log claims with the Distribution Centre.
• Control and manage high-risk stock.
• Prepare daily run reconciliations.
• Order and receive branch change to ensure cashiers have enough for smooth service.
• Maintain good communication with relevant teams.
• Keep accurate records for floats, petty cash, and cash on hand.

Competencies

Essential:

• Knowledge of retail administration and operations
• Team player with strong customer relations skills
• Leadership and management abilities
• Trustworthy and honest
• Able to work under pressure
• Deadline-driven

Special Conditions of Employment

• South African citizen
• Clear criminal and credit record
• Valid driver’s license and reliable transport

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Closing Date: 19 November 2025

Method of Application

Interested and qualified candidates should apply through the company’s application process.