Retail Store Assistant – Greenhills Mall (Empangeni – New Store) Jobs

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  • Full Time
  • Empangeni, South Africa

Dis-Chem Pharmacies

Dis-Chem Pharmacies is South Africa’s leading pharmaceutical retailer. Founded in 1978 as a small pharmacy in Mondeor, south of Johannesburg, the company is still privately owned by its original founders. Dis-Chem has been rated as the country’s top pharmacy chain by Professional Management Review.

 

Retail Store Assistant – Greenhills Mall (Empangeni – New Store)

  • Job Type Full Time
  • Qualification Matric
  • Experience Retail experience
  • Location KwaZulu-Natal
  • City Empangeni
  • Job Field Procurement / Store-keeping / Supply Chain

Job Description

Dis-Chem Pharmacies at Greenhills Mall (Empangeni – New Store) is looking for a Retail Store Assistant to join the team. The main goal of this role is to help manage the store by handling operational and administrative tasks according to company policies and procedures.

Minimum Requirements

Essential:

  • Grade 12 / Matric
  • Basic computer skills (Word, Excel, and Outlook). Knowledge of SAP.
  • Retail experience

Job Specification

  • Report all customer compliments and complaints to management.
  • Build professional relationships with customers.
  • Handle and resolve customer stock queries.
  • Communicate effectively with customers and provide feedback when needed.
  • Assist customers with inquiries and direct them to the right departments if necessary.
  • Meet the company’s customer turnover per hour targets.
  • Manage shorts and overs at the point of sale, including handling floats.
  • Process refund and return transactions.
  • Handle back shopping and returned goods properly.
  • Check deliveries and invoices for accuracy.
  • Help the Receiving Manager prepare and log claims with the Distribution Centre.
  • Manage and control high-risk stock.
  • Complete daily run reconciliations.
  • Prepare, order, and receive branch change needs to ensure cashiers have enough change for good customer service.
  • Maintain good communication with relevant teams.
  • Keep accurate records of documents like floats, petty cash, and cash on hand.

Competencies

Essential:

  • Knowledge of retail administration and operations
  • Team player with strong customer relations skills
  • Leadership and management abilities
  • Trustworthy and honest
  • Able to work under pressure
  • Deadline-driven

Special Conditions of Employment

  • South African citizen
  • MIE, clear criminal and credit record
  • Driver’s license and/or own reliable transport

Remuneration and Benefits

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account

Closing Date: 04 February 2026

Method of Application

Interested and qualified candidates should apply through the company’s application portal.

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