Retail Store Assistant – Gandhi Square Jobs

Job Description

Dis-Chem Pharmacies’ Gandhi Square store seeks a Retail Store Assistant. In this role, you will help manage store operations and perform administrative tasks according to company policies and procedures.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Basic computer skills (Word, Excel, and Outlook). Knowledge of SAP is advantageous.
• Retail experience

Job Specification

• Handle and report all customer complaints and compliments to management.
• Build professional relationships with customers.
• Resolve customer stock queries promptly.
• Communicate effectively with customers when providing feedback.
• Assist customers with inquiries and direct them to the right departments if needed.
• Meet the company’s customer turnover per hour targets.
• Manage shorts and overs at the point of sale, including handling floats.
• Process refunds and returns accurately.
• Handle back shopping and returned goods properly.
• Check deliveries and invoices for accuracy.
• Help the Receiving Manager prepare and log claims with the Distribution Centre.
• Control and manage high-risk stock.
• Prepare daily run reconciliations.
• Order and receive branch change to ensure cashiers have enough for smooth service.
• Maintain good communication with relevant teams.
• Keep accurate records for floats, petty cash, and cash on hand.

Competencies

Essential:

• Knowledge of retail administration and operations
• Team player with strong customer service skills
• Leadership and management abilities
• Trustworthy and honest
• Works well under pressure
• Meets deadlines

Special Conditions of Employment

• South African citizen
• Clear criminal and credit record
• Valid driver’s license and reliable transport

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff discount account

Closing Date: 14 January 2026