Readvert Service Agent Acquire Customer (Distribution) Newcastle Jobs

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  • Full Time
  • Newcastle, South Africa

Eskom Communications

Eskom Communications Job Opportunity: Service Agent – Acquire Customer (Distribution)

Location: Newcastle, KwaZulu-Natal
Employment Type: Full Time
Experience Required: 3 years
Field: Customer Care

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About Eskom

As Africa’s largest electricity provider (95% of South Africa’s power and 45% of continental supply), Eskom powers industrial, commercial, and residential growth through generation, transmission, and distribution services.

Position Requirements

Education:
National Diploma (NQF6 with 240 credits) in:
– Marketing
– Finance/Commerce
– Engineering
– Social Science
– Business Management
– Customer Service

Essential Experience:
3 years in customer service environments

Key Competencies

Leadership Skills:
– Team collaboration & motivation
– Coaching & mentorship
– Talent development

Professional Attributes:
– Integrity & professionalism
– Technical knowledge of electrical systems
– Valid driver’s license

Technical Expertise:
– Energy management
– Eskom products/services
– Electrical regulations
– Pricing structures

Core Responsibilities

  • Manage customer connections and quotations
  • Maintain accurate customer records
  • Deliver product/service consultations
  • Coordinate daily service operations
  • Build client relationships
  • Process service requests

Application Details

Submission Deadline: 23 June 2025

Interested and qualified candidates can apply through the Eskom Communications portal.

Tip: Create a professional CV using free templates to enhance your application.

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