Quality Assurance Consultant Jobs

Quality Assurance Consultant

Employer: South African Revenue Service (SARS)
Location: Pretoria, Gauteng
Job Type: Full Time
Application Deadline: 5th September 2025

About SARS

As South Africa’s national tax authority, SARS plays a vital role in national revenue collection and customs administration. We maintain integrity in tax services while driving organizational excellence through strict quality standards.

Role Purpose

Conduct quality audits and support operational excellence through standards compliance. This position focuses on maintaining internal controls, improving processes, and supporting organizational governance.

Requirements

Essential Qualifications & Experience:
1. Bachelor’s Degree/Advanced Diploma (NQF 7) in Public Administration, Quality Management, Business Administration, or related field with 5-7 years’ relevant experience (2-3 years at knowledge worker level)
OR
2. Matric Certificate (NQF 4) with 10 years’ experience in operational analysis/process improvement (5 years at knowledge worker level)

Key Responsibilities

Quality Assurance:
– Conduct standards audits and operational performance analysis
– Develop process improvement strategies and policy recommendations
– Implement quality control measures and compliance frameworks

Strategy & Governance:
– Identify operational risks and improvement opportunities
– Support implementation of regulatory compliance measures
– Monitor process effectiveness through data analysis

Stakeholder Engagement:
– Collaborate with cross-functional teams
– Provide specialist advisory services
– Promote organizational awareness of quality standards

Competency Profile

Behavioral Attributes:
Analytical Thinking • Attention to Detail • Problem Solving • Commitment to Learning • Ethical Practice

Technical Skills:
Quality Management Systems • Process Optimization • Regulatory Compliance • Data Analysis • Risk Management

Application Process

Qualified candidates are invited to submit applications through the official SARS careers portal prior to the closing date. Only applications meeting minimum requirements will be considered.

SARS is committed to employment equity practices. Preference may be given to appointments aligning with our transformation goals.