Pharmacist Assistant QPB – Clicks Kenilworth Corner Jobs

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  • Full Time
  • Cape Town, South Africa

Clicks Group

Clicks Group is a retail-led healthcare company listed on the JSE Limited since 1996. It operates market-leading brands like Clicks, GNC, The Body Shop, and Claire’s, with over 840 stores across southern Africa. Clicks leads in the healthcare market with the largest retail pharmacy chain, featuring more than 620 in-store pharmacies.

Pharmacist Assistant QPB – Clicks Kenilworth Corner

  • Job Type: Full Time
  • Qualification: Bachelors
  • Experience: 1 year
  • Location: Western Cape
  • City: Cape Town
  • Job Field: Pharmaceutical

Introduction

The role involves providing pharmaceutical care services within the scope of practice and handling day-to-day dispensary administration according to company Standard Operating Procedures (SOPs). The focus is on script administration and general dispensing duties, with an emphasis on patient satisfaction.

Responsibilities

  • Interact with customers professionally and maintain strict confidentiality within SOPs and agreed timelines.
  • Administer scripts and handle any claiming or capturing procedures.
  • Ensure accurate and complete handling of all patient profiles.
  • Interact with healthcare professionals when needed.
  • Solve problems and follow up on queries.

Duties

  • Interact with customers via telephone or other means about medication and healthcare services.
  • Accurately capture scripts received at the Central Pharmacy centre.
  • Handle queries regarding prescriptions.
  • Manage patient profiles.
  • Assist with chronic authorizations.
  • Liaise with other departments.
  • Handle ad hoc tasks as per operational needs.

Knowledge

  • Product knowledge, including over-the-counter (OTC) items.
  • Knowledge of SAPC and relevant legal requirements.
  • Sound understanding of chronic authorization processes and procedures.
  • Customer service orientation.
  • Ethical working practices and compliance.

Skills

  • Computer literacy (MS Office).
  • Customer service orientation.
  • Team player.
  • Integrity.
  • Accuracy and attention to detail.
  • Bilingual, with English as one of the languages.
  • Ability to work with patients and adapt to various departmental duties.
  • Use initiative to ensure patient satisfaction.
  • Effective time management.
  • Adaptability.
  • Positive attitude.
  • Ability to work under pressure.

Competencies

Essential:

  • Adhering to principles and values.
  • Working with people.
  • Delivering results and meeting customer expectations.

Minimum Requirements

Experience:

  • Minimum 1 year as a Pharmacist Assistant Post Basic.

Education:

  • Further Education and Training Certificate in Pharmacist Assistance (Essential).

Apply by: 11 December 2025

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