• Full Time
  • George, South Africa

Clicks Group

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Clicks Group is a retail-led healthcare group listed on the JSE Limited since 1996. Through market-leading retail brands like Clicks, GNC, The Body Shop, and Claire’s, the group has over 840 stores across southern Africa. Clicks Group leads the healthcare market, with Clicks operating the largest retail pharmacy chain with over 620 in-store pharmacies.

 

Pharmacist Assistant QPB – Clicks Blue Route

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 1 year
  • Location Western Cape
  • City George
  • Job Field Pharmaceutical

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to the company’s Standard Operating Plans (SOPs). Focus on administering scripts and providing general dispensing duties, with emphasis on patient satisfaction.

Responsibilities

  • Interact with customers professionally and maintain strict confidentiality within SOPs and agreed timelines.
  • Administer scripts and handle any claiming or capturing procedures.
  • Ensure accurate and complete handling of all profiles.
  • Interact with healthcare professionals when needed.
  • Solve problems and follow up on queries.

Duties

  • Interact with customers via telephone or other means regarding medication and healthcare services.
  • Accurately capture scripts received at the Central Pharmacy centre.
  • Handle queries about prescriptions.
  • Manage patient profiles.
  • Assist with chronic authorizations.
  • Liaise with all other departments.
  • Handle ad hoc requirements as per operational needs.

Knowledge

  • Product knowledge (including over-the-counter items).
  • SAPC and relevant legal knowledge.
  • Sound knowledge of chronic authorization processes and procedures.
  • Customer service orientation.
  • Ethical working practices and compliance.

Skills

  • Computer literacy (MS Office).
  • Customer service orientation.
  • Team player.
  • Integrity.
  • Accuracy and attention to detail.
  • Bilingual (English as one requirement).
  • Ability to work with patients and adapt to various departmental duties.
  • Initiative to provide patient satisfaction.
  • Effective time management.
  • Adaptability.
  • Positive attitude.
  • Ability to work under pressure.

Competencies

Essential

  • Adhering to principles and values.
  • Working with people.
  • Delivering results and meeting customer expectations.

Minimum Requirements

Experience

  • Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Education

  • Further Education and Training Certificate: Pharmacist Assistance (Essential).

Apply by: 30 October 2025

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Method of Application

Interested and qualified? Apply through the Clicks Group careers portal.

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