Ops Manager: Workstation Support (10280) Jobs

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  • Full Time
  • Pretoria, South Africa

The South African Revenue Service (SARS)

Operations Manager: Workstation Support (10280)

Employer: South African Revenue Service (SARS)
Location: Pretoria, Gauteng
Position Type: Full Time

Key Requirements

  • Qualifications:
    Bachelor’s Degree/Advanced Diploma (NQF 7) OR
    Senior Certificate (NQF 4) + 10 years relevant experience
  • Experience: 5-10 years in IT operations (1-3 years supervisory experience preferred)
  • Technical Certifications: ITIL, Microsoft Intune, SCCM (Endpoint/Log Analytics)

Core Responsibilities

Operational Leadership

  • Manage workstation deployment, asset management, and IT storeroom operations
  • Oversee IMACD services (Installation, Movement, Addition, Change, Disposal)
  • Coordinate procurement processes for end-user devices and support contracts

Team Management

  • Lead financial processing for vendor invoices and purchase orders
  • Monitor team performance against operational targets
  • Implement workforce planning and capacity management

Compliance & Strategy

  • Ensure adherence to governance policies and risk management protocols
  • Develop operational budgets and cost optimization strategies
  • Drive continuous service improvement initiatives

Application Process

Qualified candidates are invited to submit applications through the SARS career portal.
SARS is committed to employment equity. Only shortlisted candidates will be contacted.

Note: No application fees are required at any stage of the recruitment process.

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