• Full Time
  • Pretoria, South Africa

The South African Revenue Service (SARS)

Operations Manager: Investigations (10512)

Organization Overview

The South African Revenue Service (SARS) is the national authority responsible for tax collection and customs services. We focus on lawful revenue mobilization through fair tax administration and exceptional client service.

Position Details

Employment Type: Full Time
Education Requirements: Bachelor’s Degree/Advanced Diploma (NQF 7) in Accounting/Audit/Forensics OR Matric with extensive experience
Experience Required: 5-10 years in forensic financial investigations (1 year supervisory)
Location: South Africa
Department: Finance/Legal Investigations

Core Purpose

Lead investigative teams to achieve operational targets while maintaining quality standards and compliance with regulatory requirements.

Key Responsibilities

Operational Leadership

  • Monitor team performance against operational targets
  • Allocate resources and prioritize case workloads
  • Implement process improvements and compliance protocols

Strategic Management

  • Develop tactical plans supporting organizational objectives
  • Manage departmental budgets and resource allocation
  • Address operational challenges through data-driven decisions

Team Development

  • Supervise 10+ investigation professionals
  • Conduct performance reviews and coaching sessions
  • Promote knowledge sharing and continuous learning

Candidate Profile

Essential Competencies

Behavioral:
Analytical Thinking • Accountability • Team Leadership • Conflict Resolution • Ethical Judgment

Technical:
Forensic Investigation Techniques • Tax Compliance • Financial Auditing • Criminal Justice Procedures

Application Process

Qualified candidates are invited to submit applications through the SARS careers portal. Applications must include detailed CV and certified qualifications. Only shortlisted candidates will be contacted.

SARS promotes employment equity. Candidates must undergo comprehensive background screening. No application fees required at any stage.

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