Onboarding assistant

  • Full Time
  • Sandton, Gauteng


Job Details


Business Unit
Product Development

Minimum experience

Company primary industry
Information Technology and Services

Job functional area

Contract term

EE Status
Only open to EE candidates

Job Description

A fantastic career opportunity currently exists for a dynamic and motivated individual to join Raizcorp as an Onboarding Assistant. This role is offered as a one-year internship, providing valuable hands-on experience in a fast-paced and supportive environment.The Onboarding Assistant is required to assist with the onboarding and administration of the various aspects of a potential clients, partner, referral partner, respectively becoming a client, partner, or referral partner.  Due to the early stage of a newly launched product (Flowcode), the below tasks are likely to be non-exhaustive and may be added to or modified.Job Description                                                                                                                  Key Responsibilities The Onboarding Assistant’s key responsibilities include: Manage the trial process of potential Flowcode clients.Manage the completion of all contracts between Flowcode, Raizcorp and the Flowcode Client. This includes following up on all outstanding items to complete the contracts.Manage the completion of all contracts between Flowcode and the Flowcode Partner. This includes following up on all outstanding items to complete the contracts. This also includes the invoicing and checking that payment has been concluded before Flowcode Partner training commences.Manage the completion of all contracts between Raizcorp and the Flowcode Partners. This includes following up on all outstanding items to complete the contracts.Assist marketing, and at times take the lead, on all Flowcode focused events conducted by Raizcorp or external parties. This includes ensuring that support people are at the event to collect leads where applicable. One of these support roles could be the Onboarding Assistant.Manage the onboarding training of Flowcode Partners.Managing the CRM system that relates to Flowcode. Ensuring all data is captured correctly and timeously.Manage the graduation candidates from Arize that can potentially become Flowcode clients. Ensuring that the salespeople in Flowcode have a comprehensive and accurate list of potential graduates and that the relevant guides have been briefed to ask the clients if they would be interested to continue their journey with Raizcorp on Flowcode.To research and compile lists of potential Flowcode clients.To fully understand the Flowcode product and be able to converse confidently about the product.Job Specification Skills, Competencies & Minimum Criteria Tertiary level education required.Strong computer literacy (Microsoft Word, Excel, Outlook) required.Experience in working on a CRM advantageous (Salesforce).Sales administration experience advantageous.Client relationship experience advantageous. Behavioural CompetenciesHigh attention to detail.A highly organised individual.Great interpersonal skills to develop relationships with potential Flowcode clients. Raizcorp may in its absolute discretion require the employee from time to time, to perform duties which are incidental to the position into which the Employee is hereby appointed. The employee understands and accepts that as the operational needs of the business changes with time, so would the duties and functions contained within this job profile.  Improvements in process, systems and efficiencies may alter and impact the employees duties.   The employee expressly understands and accepts that this position will require overtime work as and when projects and deadline require.  The employee undertakes, as far reasonable in each project, to commit to successful achievement of project deadlines and submission dates.   The Employee may be required to travel and will be compensated on a per kilometer basis or on an S&T basis if required to stay overnight. 


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