Ombuds Officer Jobs

eThekwini Municipality: Ombuds Officer Position

Position Overview

We seek a skilled professional to investigate complaints regarding municipal operations and uphold ethical standards within South Africa’s third-largest metropolitan area.

Key Details

• Employment Type: Full-Time Position
• Education Requirements:
  – Minimum: National Diploma (NQF 6) in Forensic Investigations/Law/Auditing/Policing
  – Preferred: Bachelor’s Degree (NQF 7) in related field
• Experience Required: 3-4 years in relevant field
• Location: Durban, KwaZulu-Natal
• Department: Finance/Legal Compliance
• License: Valid driver’s license required

Core Responsibilities

• Conduct investigations into maladministration and rights violations
• Identify unethical workplace practices and human rights issues
• Develop ethics training programs for staff
• Research emerging trends in workplace ethics

Required Competencies

• Professional ethics and integrity
• Advanced investigative skills
• Strategic problem-solving ability
• Effective report writing
• Data analysis proficiency
• Strong communication skills

Application Requirements

• Proven investigative experience
• Computer literacy (MS Office Suite)
• Critical thinking capabilities

Application Deadline

19 September 2025

Submission Process

Candidates meeting requirements should apply through the official eThekwini Municipality recruitment portal.

Note: We maintain a strict non-discrimination policy. Never pay any fees for recruitment processes.