Officer: Regional Physical Security X2 Jobs

Job Purpose

SARS seeks to appoint Officers for Regional Physical Security who can coordinate the protection of people, assets, and facilities. The role involves supervising security personnel, monitoring compliance with security service level agreements, and escalating non-compliance issues to management. You will resolve security challenges at allocated sites, escalate unresolved problems, and report all security incidents in your area of responsibility. You will monitor actions and events, taking appropriate steps or escalating to higher management as needed.

Additionally, you will conduct operational security risk assessments and ensure risk mitigation measures are in place to enhance security. You will coordinate outsourced security providers to comply with the Public Finance Management Act (PFMA) and SARS policies and standard operating procedures (SOPs). Monitor compliance with policies and procedures, record interventions, and ensure searches follow procedures and legislation. Contribute to developing and improving standards, procedures, and processes for better quality and service. Ensure security systems are operational, report faults, and escalate maintenance issues.

Education and Experience

Minimum Qualification and Experience Required:

• Higher Certificate in Security Management or Security Risk Management (NQF 5) and 3 years of security supervisory or risk management experience, plus a valid driver’s license.

Alternative:

• Senior Certificate (NQF 4) and 4 years of security supervisory or risk management experience, plus a valid driver’s license.

Job Outputs

Process

• Conduct compliance audits and escalate non-compliance with the service level agreement promptly.
• Perform security risk assessments and implement mitigation measures to strengthen security.
• Coordinate outsourced security providers to ensure adherence to PFMA provisions.
• Ensure security systems are operational and used effectively; report faults and escalate maintenance issues.
• Monitor compliance with policies and procedures, record interventions, and ensure searches comply with procedures and laws.
• Report all security incidents in your area of responsibility.
• Resolve security challenges at sites and escalate unresolved issues.
• Monitor actions and events, acting or escalating as required.

Governance

• Communicate outputs and queries according to policies and quality standards.
• Contribute to developing and improving standards, procedures, and processes for ongoing quality and service enhancement.
• Support the implementation of change initiatives.
• Meet performance objectives and escalate unresolved issues to management.
• Use knowledge and experience to identify solutions that improve service delivery and quality.
• Plan and schedule activities to enhance quality and service consistently.
• Report on activities within guidelines to aid decision-making.

People

• Coordinate process improvements in a team setting.
• Maintain professional interactions and ethical dealings with clients, building positive relationships.
• Drive personal performance and development to meet response times, quality, and service standards.
• Seek, integrate, and share new knowledge from learning opportunities.

Finance

• Follow policies, standards, legislation, and procedures to avoid resource wastage, unauthorized spending, and report violations.

Client

• Promote a culture of service excellence, building positive relationships and enabling feedback for exceptional service.
• Ensure client satisfaction through consistent, seamless, quick, and error-free service.

Behavioural Competencies

• Accountability
• Fairness and Transparency
• People Skills
• Building Sustainability
• Organizational Awareness
• Analytical Thinking
• Attention to Detail
• Honesty and Integrity
• Conceptual Ability
• Respect
• Trust
• Confidentiality

Technical Competencies

• Risk Awareness
• Planning and Organizing
• Compliance Inspection
• Functional Policies and Procedures

Method of Application

Interested and qualified candidates should apply through the official SARS careers portal.

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