• Johannesburg, Gauteng, South Africa

ASSA ABLOY Group

Alright, I need to rewrite this job posting to make it professional, natural, and clean. Let’s start by understanding the original content. The role is for a receptionist and administrative support position at ASSA ABLOY.

First, I’ll break down the key sections: purpose, responsibilities, qualifications, experience, competencies, and company info. The original is a bit cluttered with line breaks and ” ” entities, so I’ll clean that up.

For the purpose section, I can make it more concise and engaging. Instead of “Purpose of this role is to,” maybe start with “We are seeking a professional Receptionist to…” which sounds more natural.

Responsibilities are listed but not very reader-friendly. I’ll turn them into bullet points for clarity. Also, some terms like “Email-to-order tracking” can be phrased better, perhaps “Monitor and manage email orders.”

Qualifications and experience need to be clearly separated. The original mentions both tertiary and matric qualifications, which might confuse applicants. I’ll specify that matric is a minimum requirement and add that a tertiary qualification is advantageous.

Key competencies should be presented as bullet points too. The original has some redundancy, like “Basic computer literacy” appearing twice. I’ll consolidate that.

The company info is a bit lengthy. I’ll summarize it to highlight the employer’s value proposition without losing essential details.

I’ll ensure the language is simple and professional, avoiding jargon. The format should be neat with proper spacing and headings. No unnecessary HTML tags, just clean text within a span as requested.

Let me draft the sections one by one, making sure each part flows naturally and the overall structure is easy to follow. Double-check for any repetitive points and ensure the tone is consistent throughout.

Receptionist & Administrative Support

Location: ASSA ABLOY Group

About the Role:

We are seeking a professional Receptionist to provide exceptional front desk service and administrative support. This role serves as the first point of contact for our company, requiring excellent communication skills and a customer-focused approach.

Key Responsibilities:

  • Manage all incoming calls and direct them appropriately
  • Welcome visitors and direct customer inquiries
  • Handle document management including scanning and filing
  • Coordinate meeting room bookings and refreshments
  • Process incoming/outgoing packages and deliveries
  • Monitor email orders and assist with order processing
  • Manage returns (RMA) and customer collections
  • Support invoice processing on TBC portal

Requirements:

  • Matric certificate (minimum requirement)
  • 2+ years relevant experience
  • Reception or switchboard experience preferred
  • Basic computer skills (MS Office, email systems)

Ideal Candidate:

  • Excellent communication skills
  • Strong organizational abilities
  • Professional telephone manner
  • Team player who works well under pressure
  • Self-motivated with good time management
  • Commitment to quality customer service

About ASSA ABLOY:

As global leaders in access solutions, we employ 63,000 people across 70+ countries. We value results over titles, offering growth opportunities and supporting career development. Our inclusive culture welcomes diverse perspectives as we work to create safer, more secure spaces – both physical and digital.

Join us in keeping the world moving through open access solutions.

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