Manager: Centre of Excellence Jobs

Purpose Statement

To develop, manage, and implement Human Capital Centre of Excellence activities. These support business operations and strategic goals, while ensuring compliance with all statutory and legal requirements.

Qualifications

• Diploma plus Advanced Diploma, or B-Degree in Human Resources, Industrial Psychology, or a related field.
• NQF level 7.
• Registration with the South African Board for People Practices (SABPP) is preferred.

Experience

• 10 years of relevant work experience in human resources.
• 3 years of management experience.
• Proven track record in developing, managing, and implementing strategies for organizational structure, performance management, workforce planning, compensation and benefits, employee engagement, value systems, human capital service delivery, and more.
• Proven track record in designing frameworks for human capital value chain optimization, leadership development, culture change, and human capital compliance and governance.

Duties and Responsibilities

Operational Management

• Help develop an operational strategy for the division and align it with the Human Capital Centre of Excellence business plan.
• Measure productivity against set objectives.
• Manage and promote continuous improvement activities.

Functional Management

• Act as the main guardian of all Human Capital Centre of Excellence policies and procedures. Ensure clear communication, monitoring, and alignment with laws and agreements.
• Research, benchmark, and develop policies and processes in relevant areas.
• Provide integrated Human Capital Centre of Excellence services to SABS, focusing on staff and management to support business goals.
• Promote people-centered practices that align with SABS strategic priorities.
• Develop and lead human capital governance, risk, and compliance frameworks and programs.
• Analyze the people and risk landscape at SABS to ensure suitable employee practices and strategies.
• Develop, implement, and manage strategies for organizational structure design, workforce planning, employee engagement, and human capital service delivery.
• Create mechanisms to optimize the human capital value chain across the organization.

Risk and Compliance Management

• Reduce the business unit’s risk through fraud controls, risk prevention, and strong governance and compliance processes.
• Coordinate and maintain quality risk management in line with regulations.
• Implement compliance policies to strengthen the SABS brand and stakeholder relations.
• Monitor regulatory changes and apply new operational controls as needed.
• Support internal and external audits and regulatory requirements with evidence.
• Oversee Service Level Agreements to minimize risks and ensure business continuity.
• Ensure the team follows all relevant laws, policies, and standard procedures.

Financial Management

• Contribute to planning and preparing the annual budget, aligned with tactical plans.
• Implement, manage, and monitor the business unit’s budget, reporting on any variances.
• Apply proper financial controls to manage the budget.

People Management

• Manage direct reports to meet strategic objectives.
• Build strong team performance through empowerment, skills development, retention, and succession planning.
• Create an environment where employees uphold integrity and ethics in all processes.

Stakeholder Management

• Identify and remove internal barriers to improve customer service.
• Build and maintain relationships with internal and external stakeholders for better collaboration and reputation management.
• Represent the organization in committees and task teams as needed.

Deadline: 24th November 2025