andBeyond
Lodge and Inbound Reservations Administrator
Company Overview
&Beyond is a leading luxury travel company creating high-end personalized tours across 15 African countries, 5 Asian countries, and 4 South American countries. The company operates 29 exclusive safari lodges and camps throughout Africa, positively impacting wildlife conservation and local communities.
Key Details
- Job Type: Full Time
- Qualification: Bachelor’s Degree or National Certificate
- Experience: 1-2 years
- Location: Johannesburg, Gauteng
- Field: Administration, Travel & Tours
- Deadline: 30th July 2025
Key Responsibilities
- Manage incoming reservation requests and distribute to relevant teams
- Check availability and hold space for new bookings
- Assist Travel Specialists with itinerary creation
- Process reservation cancellations and track provisional bookings
- Prepare lodge daysheets and send confirmation documents
- Generate weekly administration reports (bookings, payments)
- Verify and update guest information in reservation systems
- Coordinate with reservations team and suppliers
Requirements
Knowledge:
- Basic travel industry knowledge
- Computer proficiency (Outlook, Word, Excel)
- Reservation systems experience (Tourplan preferred)
Qualifications:
- Tourism/Travel-related qualification (degree/diploma)
- 1-2 years administration experience
Skills:
- Strong English communication (written and verbal)
- Excellent organizational abilities
- Attention to detail
- Customer service focus
Personal Attributes:
- Strong interpersonal skills
- Ability to work with urgency
- Commitment to high service standards
- Self-motivated and deadline-driven
Application Process
Interested and qualified candidates are invited to apply via the company’s application portal.
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